Restaurant Owner
Chicken Chef - Restaurant & Lounge
- Motivated staff to perform at peak efficiency and quality.
- Recruited, hired, and trained talented staff to fill vacancies.
- Planned and executed strategies to increase customer loyalty and retention.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Coordinated with catering staff to deliver food services for special events and functions.
- Supervised daily activities of restaurant and [Number] employees.
- Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Implemented effective inventory control systems to reduce food spoilage and waste.
- Developed and implemented comprehensive business plan to maximise restaurant success.
- Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
- Purchased food and cultivated strong vendor relationships.
- Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
- Monitored and adjusted pricing, discounts and promotions to maximize profitability.
- Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Set employee schedules, delegated work, and monitored food quality and service performance.
- Spearheaded menu and staff development through detailed training and facilitation of staff meetings.
- Sourced vendors, negotiated contracts, and managed efficient deliveries of high-quality supplies.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Led restructuring of restaurant menu and interior design, resulting in increased customer satisfaction and profits.
- Maintained positive relationships with local community and government officials.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Oversaw food preparation and monitored safety protocols.
- Managed payroll, daily deposits, and cost controls.
- Oversaw successful marketing campaigns to increase restaurant exposure and awareness.
- Maximized quality assurance by completing frequent line checks.
- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Developed unique events and special promotions to drive sales.
