Celine Nicholson
Calgary
Summary
Dynamic Administrative Assistant with a proven track record at Alberta Table Bases, excelling in customer service and data entry. Recognized for maintaining confidentiality and delivering exceptional support. Skilled in office administration and adept at building strong client relationships, ensuring efficient operations and positive experiences.
Overview
17
17
years of professional experience
Work History
Administrative Assistant
Alberta Table Bases
08.2018 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Server/ Bartender
Rockies Tavern & Grill
03.2020 - 04.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server/Bartender
Sheraton Suites Eau Claire
02.2008 - 09.2017
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Education
Addictions Counselor Diploma - Addictions
CDI College
Calgary, AB09-2020
Medical Administrative Assistant Diploma - Medical Administration
CDI College
06-2009
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
Languages
English
Native or Bilingual
French
Native or Bilingual
Nominated For White Hat Award
In my 10 years working at the sheraton, I demonstrated love and passion for my position. I went above and beyond to create memories and great experiences for our guests. I had very many great revues and shinning star nominations from other staff members. In return I was very honored and happy to be nominated for the White Hat Awards by such a well known employer.
Timeline
Server/ Bartender
Rockies Tavern & Grill
03.2020 - 04.2023
Administrative Assistant
Alberta Table Bases
08.2018 - Current
Server/Bartender
Sheraton Suites Eau Claire
02.2008 - 09.2017
Addictions Counselor Diploma - Addictions
CDI College
Medical Administrative Assistant Diploma - Medical Administration
CDI College
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