Enhanced business efficiency by identifying trends and patterns in complex datasets.
Streamlined data processing for faster results by implementing advanced analytics tools as MySQL and Excel.
Developed marketing materials for over 10 events that hosted by BCIT SA, increasing public interest and attendance rates.
Restaurant Supervisor
B&D Authentic Viet Cuisine Restaurant
04.2022 - 08.2023
Improved customer satisfaction by ensuring consistent quality of food and service which was successfully achieved 4.4 stars on over 600 reviews on Google.
Managed conflict resolution among team members of 6 people, fostering a positive and collaborative work environment.
Managed inventory control, reducing waste and optimizing resources allocation.
Manage social media account including a Instagram account with 7000 followers and a Tiktok account with 2000 followers.
Education
Diploma - Business Information Technology Management
British Columbia Institute of Technology
Burnaby, BC
05.2025
Timeline
Volunteer
BCIT Student Association
01.2024 - Current
Restaurant Supervisor
B&D Authentic Viet Cuisine Restaurant
04.2022 - 08.2023
Diploma - Business Information Technology Management