Celine Ghanem
Shared Services Canada
Ottawa,ON
3
years of professional experience
1
Certification
Work History
Executive Assistant AS-01
- Coordinating the daily operation with the project director
- Managing the director’s agenda by highlighting his priorities and important meetings as well as going over directors inbox highlighting important emails and urgency
- Providing administrative support to the director and team
- Engaging with the HR team by completing paperwork for new hires , mandatory and regular training for team members
- Conducting onboarding and offboarding of team members
- Delving into vacation tracker make sure it is well maintained
- Reconciling invoices on P2P ( procurement to pay platform) making sure all supporting doc are uploaded
- Engaging in submitting the SFT (Salary Forecasting Tool) whenever we have a team update
- Following up with stakeholders about signing the updated agreements for the TFA (Task Financial Authorization)
- Reviewing the TFA with serious attention to detail
- Recorded Time/ Data entries on CATS (Cross-Application Time Sheet)
- Created JVs (Journal Vouchers) for teams .
- Overseeing other executive such as Managers and other Directors calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Handled confidential and sensitive information with discretion and tact.
- Served as a liaison between departments to facilitate effective communication throughout the team.
- Promoted team productivity by taking initiative and engaging with other team members over targeted deadlines
Hostess
8 Months- Greeted customers warmly upon arrival and provided friendly and warm presence throughout visitor experience.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Onboarded and trained customer representatives to meet performance and service goals.
- Maintained up-to-date knowledge of product and service changes.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
Education
Honors BSc - Health Sciences
Certificate - Applied Social Sciences And Humanities
High School Diploma
Skills
Advanced MS Office Suite Proficiency
Financial Services
Human Resources Management (HRM)
Data Acquisition
Strong Problem Solver
Languages
English
Native or Bilingual
French
Native or Bilingual
Arabic
Native or Bilingual
Spanish
Native or Bilingual
Certification
- SafeTalk, 2018-02-01
- First Aid, 2023-04-01
- Naloxone, 2023-07-01
- SSC Award of Excellence, 2023-07-01
- SIGMA, 2022-08-01
- EVM (Earned Value Management), 2023-03-01
- TFA (Task Financial Authorization), 2023-09-01
- TCM (Time Cost Management) 2023-10-11
Timeline
Hostess
Canada Aviation And Space Museum
11.2021 - 07.2022Read More
Executive Assistant AS-01
Shared Services Canada
7 2022 - CurrentRead More
University of Ottawa
Honors BSc from Health Sciences
Read More
La Cité
Certificate from Applied Social Sciences And Humanities
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École Catholique Béatrice Desloges
High School Diploma
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