Celine Ghanem
Ottawa,ON
Overview
3
3
years of professional experience
1
1
Certification
Work History
Executive Assistant AS-01
Shared Services Canada
Ottawa, ON
7 2022 - Current
- Coordinating the daily operation with the project director
- Managing the director’s agenda by highlighting his priorities and important meetings as well as going over directors inbox highlighting important emails and urgency
- Providing administrative support to the director and team
- Engaging with the HR team by completing paperwork for new hires , mandatory and regular training for team members
- Conducting onboarding and offboarding of team members
- Delving into vacation tracker make sure it is well maintained
- Reconciling invoices on P2P ( procurement to pay platform) making sure all supporting doc are uploaded
- Engaging in submitting the SFT (Salary Forecasting Tool) whenever we have a team update
- Following up with stakeholders about signing the updated agreements for the TFA (Task Financial Authorization)
- Reviewing the TFA with serious attention to detail
- Recorded Time/ Data entries on CATS (Cross-Application Time Sheet)
- Created JVs (Journal Vouchers) for teams .
- Overseeing other executive such as Managers and other Directors calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Handled confidential and sensitive information with discretion and tact.
- Served as a liaison between departments to facilitate effective communication throughout the team.
- Promoted team productivity by taking initiative and engaging with other team members over targeted deadlines
Hostess
Canada Aviation And Space Museum
Ottawa, ON
11.2021 - 07.2022
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout visitor experience.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Onboarded and trained customer representatives to meet performance and service goals.
- Maintained up-to-date knowledge of product and service changes.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
Education
Honors BSc - Health Sciences
University of Ottawa
Certificate - Applied Social Sciences And Humanities
La Cité
04.2017
High School Diploma -
École Catholique Béatrice Desloges
06.2015
Skills
- Advanced MS Office Suite Proficiency
- Financial Services
- Human Resources Management (HRM)
- Data Acquisition
- Strong Problem Solver
Languages
English
Native or Bilingual
French
Native or Bilingual
Arabic
Native or Bilingual
Spanish
Native or Bilingual
Certification
- SafeTalk, 2018-02-01
- First Aid, 2023-04-01
- Naloxone, 2023-07-01
- SSC Award of Excellence, 2023-07-01
- SIGMA, 2022-08-01
- EVM (Earned Value Management), 2023-03-01
- TFA (Task Financial Authorization), 2023-09-01
- TCM (Time Cost Management) 2023-10-11
Timeline
Hostess
Canada Aviation And Space Museum
11.2021 - 07.2022
Executive Assistant AS-01
Shared Services Canada
7 2022 - Current
Honors BSc - Health Sciences
University of Ottawa
Certificate - Applied Social Sciences And Humanities
La Cité
High School Diploma -
École Catholique Béatrice Desloges