Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Celine Galt

Calgary

Summary

Professional hospitality leader prepared for role with focus on elevating guest experiences and driving operational excellence. Proven track record in managing and training staff, ensuring compliance with safety and quality standards. Strong emphasis on teamwork and adaptability, ensuring seamless service in dynamic environment. Skilled in inventory management, customer relations, and conflict resolution, consistently delivering results and exceeding expectations.

Overview

11
11
years of professional experience

Work History

Bar Supervisor

Pigeonhole
11.2024 - Current
  • Enhanced customer satisfaction by implementing efficient bar operations and service standards.
  • Completed bar opening and closing procedures.
  • Maintained a clean and organized bar environment to enhance customer experience and streamline service delivery.
  • Resolved customer complaints professionally and efficiently to maintain a positive reputation for the establishment.
  • Evaluated employee performance periodically through observation, feedback sessions, goal-setting meetings.
  • Tracked sales data regularly to identify popular products or trends that could inform future menu offerings or marketing efforts.

Bar Assistant and Server

Prickett Richard/Comery Block
06.2023 - 10.2024
  • Obtained my proserve June 2023. Helping polish glassware and make sure we are adequately stocked. Helping with prep work of drink ingredients. Helping bar when it’s busy with light bartending. Assisting in serving customers and bussing tables. Promoted to Server in May 2024. Ensuring guests are having an enjoyable experience. Ensuring quality of food and drink.

Receptionist and Social Media/Marketing Manager

Kayenna Spa
05.2022 - 06.2023
  • Scheduling over 2000 clients across 8 different groomers. Clerical duties. Answering incoming phone calls and responding to emails. Organizing partnerships with other local businesses. Being responsible for managing all the social media accounts and posts.

Team Lead

Canna Cabana (Formally NewLeaf)
09.2019 - 05.2022
  • Duties include: opening/closing the store, corresponding to emails at HQ, coaching and training my staff in various areas, Providing customers with great service and knowledge to help them find what they're looking for. Was in line to become store manager, but felt my safety was at risk, resulting in my resignation.

Part-Time Sales Associate

Hot Topic
06.2015 - 09.2019
  • Promoted to breaker June 2016. Promoted to Keyholder November 2016. Duties include opening and closing the store, going to the bank, and coaching my sales associates. Helping create schedules for associates and interviewing new possible sales associates. Also worked at 3 / 4 of the Calgary locations.

Sales Associate

Four20
09.2018 - 03.2019
  • Cannabis expert. Extensive knowledge of cannabis, Helping educate customers on cannabis and keeping the store looking tidy.

Senior Cashier

Atmosphere
05.2018 - 09.2018
  • Knowledge of the outdoors and sporting goods. Signing people up for credit cards. Reason for leaving: no longer interested in working there.

Seasonal Part-Time Sales Associate

Vans
11.2014 - 01.2015
  • Organizing shoes, making displays and upselling customers.

Education

High School Diploma - Partial IB, Theatre 35IB

St. Mary’s High School
Calgary, Alberta
01.2016

Graduate Certificate - Medical Office Assistant And Unit Clerk

Bow Valley College
Calgary, None
10-2025

Skills

  • Bilingual in English and Intermediate French (written and verbal)
  • Excellent Customer Service
  • Strong Verbal Communication
  • Cooperative Team Member
  • Task Focused and Initiative Taker
  • Energetic and Positive Attitude
  • Cash Handling Experience
  • Management Experience
  • Administrative and Clerical Experience
  • ProServe Certified
  • Schedule oversight
  • Staff management

Languages

English
Native or Bilingual
French
Limited Working

Timeline

Bar Supervisor

Pigeonhole
11.2024 - Current

Bar Assistant and Server

Prickett Richard/Comery Block
06.2023 - 10.2024

Receptionist and Social Media/Marketing Manager

Kayenna Spa
05.2022 - 06.2023

Team Lead

Canna Cabana (Formally NewLeaf)
09.2019 - 05.2022

Sales Associate

Four20
09.2018 - 03.2019

Senior Cashier

Atmosphere
05.2018 - 09.2018

Part-Time Sales Associate

Hot Topic
06.2015 - 09.2019

Seasonal Part-Time Sales Associate

Vans
11.2014 - 01.2015

High School Diploma - Partial IB, Theatre 35IB

St. Mary’s High School

Graduate Certificate - Medical Office Assistant And Unit Clerk

Bow Valley College

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Celine Galt