Celina Steins
Chilliwack,BC
Summary
Highly organized professional with extensive experience in project management, driving initiatives to successful completion. Known for fostering team collaboration and delivering results. Renowned for adaptability and problem-solving skills, ensuring seamless project execution and stakeholder satisfaction.
Overview
12
12
years of professional experience
4
4
Certification
Work History
Project Manager and Data Administrator
Websites4BC
02.2014 - Current
- Analyzed business needs and gathered requirements in Confluence, contributing to the successful development of SaaS products for a global startup and app provider.
- Directed integration of ERP system, POS, and Google Workspace to enhance digital operations and improve community center efficiency.
- Directed project lifecycle management, overseeing initiatives from inception to operational handover.
- Led team of marketing professionals, offering mentoring and coaching to build knowledge and skills.
- Coordinated multi-channel marketing efforts, ensuring cohesive messaging across digital and traditional platforms.
- Facilitated stakeholder meetings to report on project progress and adjust strategies based on feedback received.
- Negotiated favorable contracts with vendors, reducing operational expenses without sacrificing quality or impact.
- Streamlined data entry processes, enhancing efficiency and reducing errors.
- Trained staff on best practices for data handling and software usage.
- Developed comprehensive documentation, including user manuals and training materials for ongoing reference.
- Integrated Microsoft CRM and ERP systems to connect with applications and data sources.
- Re-engineered existing computer systems to promote ease-of-use and improve system security.
Project Manager
Spark Real Estate Software
09.2024 - 05.2025
- Managed end-to-end CRM feature release projects for commercial real estate, ensuring effective collaboration and delivery within agile frameworks across multiple teams, increasing efficiency by over 30 %.
- Coordinated efforts with C-suite and product leaders to align project delivery with overarching business strategy, promoting stakeholder engagement and adoption.
- Facilitated agile framework implementation, resulting in improved sprint velocity by refining workflows and prioritizing project backlogs.
- Assessed current requirement data in Asana to develop efficient processes and improve overall workflow for the product team, optimized over 10 workflows for the requirement management pipeline.
- Designed and enforced governance structures and over 20 new SOP's for project delivery, utilizing Asana to implement client communication protocols and track milestones.
- Leveraged AI technologies to automate routine tasks and streamline reporting processes.
Project Manager
Dog and Pony Studios
09.2023 - 04.2024
- Executed strategic management of a $1M+ digital transformation project in finance sector, including redesign and successful launch of innovative property leasing platform.
- Facilitated collaboration among cross-functional teams to optimize capacity planning and improve sprint outcomes.
- Fostered trust with clients by providing consistent communication and detailed budget and progress reports.
- Revamped Asana workflows, aligning user stories with QA protocols and training programs, to improve delivery efficiency and elevate client satisfaction.
Project Manager / Business Analyst
TechGuilds Consulting Inc.
06.2022 - 03.2023
- Oversaw a team of 10+ developers, facilitating scrum ceremonies and driving successful sprint delivery outcomes.
- Led project kick-off meetings for Sitecore upgrades and oversaw ongoing support initiatives, conducting weekly status calls with clients to ensure alignment and progress.
- Implemented innovative processes for backlog prioritization and project management in Jira, effectively managing budgets over $500K to ensure successful project delivery.
- Employed Jira and Harvest Forecast for progress tracking, bottleneck identification, and productivity restoration across sprints, utilizing capacity planning and detailed time logs.
- Executed production of WBS and SOWs, effectively managing change requests to maintain adherence to project scope and budget constraints.
- Analyzed project progress and communicated status updates to executives and clients, implementing AI-driven solutions for dynamic project management.
- Collaborated with stakeholders to define and prioritize client requirements, ensuring alignment with business objectives.
- Facilitated stakeholder meetings to ensure alignment on project goals and expectations.
- Tracked project progress using project management software, ensuring adherence to schedules.
- Analyzed project performance metrics to drive continuous improvement initiatives.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
Project Manager
Falcon Software-Company Inc.
06.2021 - 06.2022
- Executed comprehensive redesigns and launches of enterprise websites in Jira and Confluence, ensuring alignment with client needs for local manufacturing and BC government sectors.
- Supervised budget allocation and scope definition for fixed-price and change-request projects, achieving on-time project completion.
- Evaluated and recommended CMS and CRM solutions to optimize integration and upgrade efforts for eCommerce client platforms.
- Facilitated agile ceremonies and stakeholder status calls, promoting transparency and collaboration among team members during delivery phases.
- Guided freelance designers and senior developers in executing design strategies to enhance online marketing efforts.
- Conducted stakeholder meetings to align project goals with client expectations and requirements.
- Established best practices for project documentation, ensuring consistency and accessibility across teams.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
- Reduced project costs, negotiating contracts with suppliers and optimizing resource allocation.
- Served as the primary point of contact between clients, stakeholders, designers, developers, testers, content writers to ensure smooth collaboration throughout the project life cycle.
- Oversaw project management for IT initiatives, ensuring website relaunches met deadlines and adhered to budgetary guidelines.
Project Manager
kuehlhaus AG
09.2020 - 06.2021
- Oversaw delivery of ecommerce and omnichannel projects, including relaunches, upgrades, and new builds, leveraging CMS platforms like WordPress, OXID, Sitecore, and Shopify for optimal functionality.
- Directed management of enterprise-level budgets up to €1m while supervising teams of 20+ employees to drive project success for major eCommerce clients.
- Assisted teams in applying agile methodologies to enhance project workflows. Supported sprint ceremonies to promote collaboration and communication. Aided QA teams in delivering quality results on schedule.
- Achieved streamlined project workflows through effective collaboration with IT teams on Zapier implementations. Enhanced project setup processes and capacity planning by taking ownership as Jira administrator. Improved user management security by refining access levels and maintaining comprehensive 'how-to' manuals in Jira Cloud.
- Conducted detailed risk analysis and budget forecasting to improve accuracy and foster client satisfaction.
- Managed project budgets and resource distribution in ERP systems like SAP, ensuring efficient allocation and tracking through tools such as Tempo and Jira.
- Analyzed project requirements and established detailed plans to detect and address risks of scope creep, time constraints, and data losses at early stages.
- Facilitated collaboration among development and UX/UI teams, guiding them through each phase of the project lifecycle.
- Achieved successful project outcomes by developing capacity plans and detailed documentation. Enhanced team performance through the provision of clear project guidelines. Drove project success by fostering a collaborative environment.
- Generated extensive WBS, SOW, estimates, and quotes, emphasizing strong client engagement and clear, open communication throughout the process.
- Developed comprehensive project plans detailing scope, timelines, and resource allocation.
- Led cross-functional teams to deliver web projects on time and within budget.
Account Manager - Partnership Manager
Pressreader Inc.
02.2017 - 03.2019
- Coordinated execution of 100+ digital publishing and ecommerce projects, facilitating access for 2M+ end users.
- Facilitated communication between development and QA teams to optimize functionality of web and mobile applications.
- Optimized onboarding procedures and integrated API-driven workflows, resulting in a 30% increase in sales revenue.
- Created and organized prioritized backlog items in Microsoft TFS (Azure DevOps), maintaining consistent communication with clients regarding project status.
- Implemented streamlined integrations and automation techniques, resulting in a 40% decrease in setup times for project implementations.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Delivered presentations to clients, showcasing product features and benefits effectively.
- Led negotiations with clients, securing favorable terms while maintaining profitability standards.
Data Administrator
IT Glue
03.2016 - 02.2017
- Managed all facets of annual social media initiatives, coordinating efforts of a five-member marketing team to enhance brand visibility and engagement.
- Designed and launched targeted content plans in HubSpot, resulting in the publication of numerous blog posts and press releases to boost exposure.
- Optimized marketing automation and targeted campaigns to drive SEO improvements and support a 30% revenue increase, enhancing lead management processes.
- Analyzed and optimized inbound and outbound lead generation efforts in HubSpot, maintaining budget oversight and delivering detailed ROI reports to executive leadership.
Education
MBA - Finance
Vancouver Island University
Vancouver, BC05-2013
Master of Science - International Business
University of Hertfordshire
England, BC05-2013
Bachelor of Arts - International Journalism & Economics
Hochschule Bremen
Germany06-2011
Skills
- Project planning and development
- Schedule management
- Budgeting and forecasting
- Risk management
- Scope management
- Budget control
- Agile methodology
- Team bonding
- Project closure
- Meeting facilitation
- Compliance monitoring
- Vendor sourcing
- Critical design review
- Software development lifecycle
- Financial administration
- Programming languages
Websites
Accomplishments
- Led the creation of a consolidated enterprise database, improving operational efficiency by 80 percent.
- Automated key business processes to reduce organizational waste and increase process reliability.
- Managed and launched multiple software products that contributed to a significant increase in company market shares for my clients.
- Earned Project Management Professional (PMP) certification in 2025 following formal project management training.
- Completed ongoing Agile and SCRUM training and obtained multiple related certifications since 2019.
Languages
English
Native or Bilingual
German
Native or Bilingual
Certification
- PMP
- PMI Agile Certified Practitioner
- SCRUM Alliance Product Owner
- SCRUM Alliance Scrum Master
Tools and Software
- Websites and Database Management: HubSpot, Salesforce, Sitecore, Kentico, Oxid, WordPress, AEM
- PM Methodologies: Agile SCRUM, Waterfall, Lean, Kanban, Six Sigma, XP, ITSM
- PM Tools: Jira, Confluence, Asana, MS Project, MS Office 365, Google Workspace, Basecamp, Trello, Monday
Interests
- Tech enthusiast, passionate about exploring the latest advancements and innovations
- DIY and Home Improvement
- Outdoor Recreation
- Drawing and Painting
Timeline
Project Manager
Spark Real Estate Software
09.2024 - 05.2025
Project Manager
Dog and Pony Studios
09.2023 - 04.2024
Project Manager / Business Analyst
TechGuilds Consulting Inc.
06.2022 - 03.2023
Project Manager
Falcon Software-Company Inc.
06.2021 - 06.2022
Project Manager
kuehlhaus AG
09.2020 - 06.2021
Account Manager - Partnership Manager
Pressreader Inc.
02.2017 - 03.2019
Data Administrator
IT Glue
03.2016 - 02.2017
Project Manager and Data Administrator
Websites4BC
02.2014 - Current
MBA - Finance
Vancouver Island University
Master of Science - International Business
University of Hertfordshire
Bachelor of Arts - International Journalism & Economics
Hochschule Bremen