Celina RODRIGUEZ
Los Angeles
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
9
9
years of professional experience
Work History
Housekeping
Conrad Los Angeles
06.2022 - 09.2023
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Maintained excellent attendance record, consistently arriving to work on time.
- Participated in team-building activities to enhance working relationships.
Housekeeping Attendant
Intercontinental Hotels Group
01.2018 - 06.2022
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Kept building entryway glass clean and polished for professional presentation.
- Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
Customer Service Sales Agent
Sephora USA
04.2014 - 03.2018
- Delivered superior customer service to retain existing customers and attract future customers.
- Informed customers of sales and promotions to build customer base, boost traffic and increase customer loyalty.
- Built client list and strengthened customer relationships through consistent communication via phone and internet.
- Determined customer needs and interests to recommend [Product or Service] to customers.
- Communicated client satisfaction trends and product usage to marketing, sales and product development groups.
- Built relationships with customers and community to promote long term business growth.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Set and achieved company defined sales goals.
Education
Doloes C Retes.
SanMiguel, El Salvador.Skills
- Active Listening
- Dependable and Responsible
- Attention to Detail
- [Type] Software Proficiency
- Planning and Coordination
- Teamwork and Collaboration
- Multitasking Abilities
- First Aid/CPR
Timeline
Housekeping
Conrad Los Angeles
06.2022 - 09.2023
Housekeeping Attendant
Intercontinental Hotels Group
01.2018 - 06.2022
Customer Service Sales Agent
Sephora USA
04.2014 - 03.2018
Doloes C Retes.
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