CELINA QUINTEROS

• Participated in the recruitment and outreach of families for the Head Start 0 to 5 program
• Followed up on daily attendance, home visits, healthy living and family partnership goals.
• Completed applications with foster, low income and children who have an Individualized Education Program.
• Provided support, encouragement, and guidance to all parents by informing families of community agencies, resource and workshops available to them.
• Maintained accurate records of client interactions, progress updates, and case management notes to ensure appropriate referrals when needed.
• Conducted, Tracked and maintained accurate records for a caseload of 40 students at two different centers to meet Head Start Performance Standards which included health, dental, nutrition, and mental health.

• Maintained tidy and clean work areas to promote optimal productivity and safety standards.
• Assessed and sorted items into containers or designated areas according to classification, size and condition.

• Researched and used good judgment in order to resolve complex situations in taxpayer cases
• Manage inventory of cases and complete required case actions documenting case histories in support of case decisions.
• Learned and maintained in-depth understanding of product information, providing knowledgeable responses to diverse questions.

• Ensured all items were inspected for damages, then scanned to ensure accuracy of inventory virtually and physically.

Health and Wellness Department

• Responsible for ensuring confidentiality when providing services to clients
• Implemented intakes, initial screenings and linkages to clients as directed
• Linked and referred clients to food, clothing, support groups, immigration services internally or externally

Family Strengthening Department

• Enrolled and assisted 13 clients into a 15-week parent education class for court mandated parents
• Developed intervention plans for clients to set goals and objectives based on critical assessment of strengths, needs and challenges
• Helped host socializations, for First 5 program in Huron and in Mendota
• Developed child activities for socializations in the First 5 program

• Prepared objectives and lesson plans for each day.
• Provided homework assistance to elementary and middle school students in an after school program individually and in groups.