Celina Marquez

Citibank

Rancho Cucamonga

01.2023 - Current

Sales proficiency contributing to business expansion
Financial record management skills
Emphasis on accuracy to prevent mistakes
Maintaining records: preserving integrity of data
Utilize banking software to facilitate efficient data entry processes.
cash transaction proficiency
Customer engagement management
Cultivated and nurtured relationships with clients to enhance sales and referrals.
Process Invoices
Establishing schedules
Executing interviews
Strong self-motivation level
To enhance client contentment and sales outcomes
Preparation
Achieved typing speed of 60 wpm
Utilized Microsoft Office Suite to enhance productivity and efficiency.
Employed PowerPoint for impactful presentations and effective communication.
Leveraged Excel for data analysis and reporting, improving decision-making processes.
Created professional documents using Word to maintain consistency and quality.
Demonstrated bilingual proficiency in Spanish through reading, speaking, and writing.
Assisted customers with account openings and service inquiries.
Processed transactions accurately and efficiently for diverse banking services.
Educated clients on digital banking tools and mobile applications.
Conducted routine audits to ensure operational accuracy and security.
Explained banking products and services such as checking accounts, savings accounts, loans and credit cards to potential customers.