Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Celina Karcher

Grande Prairie,AB

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions. Motivated with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.

Overview

1
1
year of professional experience

Work History

Cashier

IGA
01.2023 - 10.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases, locate items, and join reward programs.

Bakery Assistant

IGA
06.2022 - 01.2023
  • Maintained clean, organized kitchen to maximize efficiency and food safety.
  • Washed dishes and sanitized prep area at end of each shift.
  • Operated commercial kitchen equipment and tools.
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
  • Decorated baked goods and designed visually appealing displays of finished products.
  • Stored, labeled and replenished supplies in compliance with food safety regulations.

Education

PWEC

Skills

  • Customer Service
  • Customer Assistance
  • Cash Register Operation
  • Payment Processing
  • Cash Handling
  • Returns Processing

Languages

English
Full Professional
Russian
Native or Bilingual
German
Elementary

Timeline

Cashier

IGA
01.2023 - 10.2023

Bakery Assistant

IGA
06.2022 - 01.2023

PWEC
Celina Karcher