Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Housekeeping Room Attendant
Treasure Cove
Prince George , Bc
03.2014 - 06.2018
Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies and requested guest supplies.
Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Replaced used towels and other bathroom amenities such as shampoo, paper towels and soap.
Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Used chemicals by following safety protocols and procedures to avoid burns and injuries
Cashier
Tim Hortons
Prince George, BC
10.2009 - 07.2013
Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Helped customers complete purchases, locate items and join reward programs.
Restocked and organized merchandise in front lanes.
Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Hostess
White Spot
Prince George , Bc
10.2009 - 10.2010
Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
Answered customer questions about hours, seating and menu information.
Assigned patrons to tables suitable for needs and restaurant section rotation.
Supported servers, food runners and bussers with keeping dining area ready for every guest.
Monitored seating area and checked restrooms regularly to keep spotless.
Prepared artistic menu boards highlighting current specials and promotions using eye-catching decorative techniques.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
Education
John McInnis
Prince George
09.2022
Skills
Hazardous Chemicals
Guest Service and Support
Cart Stocking and Organization
Team Support and Collaboration
Patron Satisfaction
Hospitality Management
Timeline
Housekeeping Room Attendant
Treasure Cove
03.2014 - 06.2018
Cashier
Tim Hortons
10.2009 - 07.2013
Hostess
White Spot
10.2009 - 10.2010
John McInnis
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