CELINA ESTRADA GONZALEZ
Los Angeles
Summary
Experienced professional with over 8 years in Workers' Compensation, Litigation, Office Administration, and Security Services. Skilled in case management, legal documentation, security operations, and customer service. Possesses a Guard Card and Alcohol Server’s License. Dedicated, detail-oriented, and committed to excellence in all responsibilities.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Workers' Compensation and Litigation Specialist
Glendale Urgency Chiropractic Clinic
01.2008 - 01.2015
- Litigated workers’ compensation cases and lien claims before WCAB Judges.
- Prepared hearings, conferences, and trials, including all necessary documentation.
- Communicated with insurance companies to check claim payment statuses and drafted appeal letters for claim denials.
- Managed case reviews, petitions, and lien negotiations according to laws and policies.
- Negotiated settlements in mediation and arbitration settings, resulting in reduced litigation costs for clients.
- Identified potential risks or weaknesses in cases early on allowing proactive strategizing towards optimal resolution.
- Implemented new case management software to streamline workflow, improving overall team productivity.
- Maintained strict confidentiality of sensitive information, adhering to ethical guidelines established by the legal profession.
Claims Processing and Legal Assistant
Complete Claims Processing
- Litigated liens at WCAB Board, organized and entered data into legal databases.
- Conducted legal research, gathered case information, and prepared affidavits and legal correspondence.
- Coordinated with clients and professionals to gather case details and prepare for trials.
- Maintained electronic and paper document systems, organized case exhibits, and prepared trial materials.
- Assisted in negotiation and drafting of settlement agreements, facilitating amicable resolutions in numerous cases.
- Increased team efficiency by coordinating schedules, managing court dates, and ensuring timely filing of legal documents.
- Produced legal documents such as briefs, pleadings and appeals.
- Prepared various exhibits for attorneys for public meetings, zoning commission meetings, and legal resolutions.
Accounting Clerk
Marsh Village Pharmacy
- Managed billing, claims processing, and insurance settlement procedures.
- Contacted insurance adjusters regarding claim payments and handled customer accounts.
- Ensured proper coding of documents, performed office duties, and maintained accurate records.
- Adjusted billing according to medical fee schedules.
Security Guard
JRM Security
06.2024 - Current
- Ensure the safety of clients, staff, and property during assigned shifts.
- Perform access control, patrolling, and incident reporting.
- Follow security protocols and provide excellent customer service at diverse venues.
- Checked identification badges for employees and visitors, preventing unauthorized access to restricted areas.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
Event Security Guard
Allied Event Security
06.2023 - Current
- Provide security services at various event locations ensuring safety and crowd control.
- Monitor premises, conduct perimeter checks, and handle emergency situations with professional discretion.
- Communicate effectively with event staff and law enforcement when needed.
- Permitted entry with escort for approved persons into secure locations.
- Checked and verified photo identification prior to granting facility access.
- Supported successful events by collaborating closely with other team members to address all aspects of security management efficiently.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Reduced incidents of theft and vandalism by conducting regular foot patrols throughout the event venue.
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
Education
No Degree - Legal
Blackstone Career Institute
Allentown, PA05.2012
Skills
- Legal Documentation & Case Management
- Workers' Compensation & Insurance Claims
- Security Operations & Crowd Control
- Authorized to Carry a Guard Card & Alcohol Server’s License
- Administrative Support & Office Management
- Data Entry & Database Management
- Critical Thinking & Problem-Solving
- Communication & Negotiation Skills
- Computer Skills: MS Word, Excel, Database Software
- Client communication
- Settlement negotiation
- Case summaries
- Organizational skills
- Professional communication
- Court procedures
Certification
- Guard Card
- Alcohol Server’s License
Timeline
Security Guard
JRM Security
06.2024 - Current
Event Security Guard
Allied Event Security
06.2023 - Current
Workers' Compensation and Litigation Specialist
Glendale Urgency Chiropractic Clinic
01.2008 - 01.2015
Accounting Clerk
Marsh Village Pharmacy
Claims Processing and Legal Assistant
Complete Claims Processing
No Degree - Legal
Blackstone Career Institute
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