Celifa Francis Lobo
Windsor,Canada
Summary
Orderly and committed administrative assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing a detail-oriented and decisive nature with sound judgment, good multitasking abilities, and a self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Office Administrator
Whitehorse Physiotherapy
05.2023 - 02.2025
- Managed and oversaw the office's daily administrative tasks
- Coordinated and kept up with documenting frameworks, including electronic data sets and patient records
- Professionally answered incoming calls, connected callers to the right Physiotherapist, or took messages when required
- Greeted patients warmly, answered questions, and gave general business information
- Composed correspondence such as letters, emails, reports, and other documents
- Maintained supply inventory by anticipating needs, placing and completing orders for supplies, confirming receipt, and checking stock to assess inventory level
- Processed invoices and prepared Physio Billings every month according to established procedures
- Completed administrative tasks, including document scanning, photocopying, and faxing
- Professionally interacted with patients and insurance providers, including Sunlife, Canada Life, Manual Life, and Workers Safety and Compensation Board providing answers to queries and returning calls
- Prepared financial records of sales and expenses in QuickBooks
- Patient care, treatment room set-ups, cleaning rooms, and gym equipment used by the physio
- Providing training to my co-workers and depositing cash and cheques in the bank
- Experience receiving cheques, insurance statements, and direct deposits in our Jane system
Educational Assistant
Porter Creek Secondary School
02.2024 - 01.2025
- I assisted teachers with preparing classroom materials and activities
- Organized classroom supplies and equipment
- Conducted one-on-one tutoring sessions with students who needed extra support
- Monitored student's behavior in the classroom, cafeteria, playground, and other school areas
- Provided individualized instruction for special needs students according to their IEPs
Lecturer/Teacher
Mother Mary's High School & Junior College
07.2019 - 03.2023
- Developing and implementing lesson plans
- Gave students with specialized instruction when they required extra support
- Supervised small group activities
- Maintained a safe learning environment
Education
Bachelor of Education - Mathematics and Commerce
Pushpanjali College of Education
04.2019
Master of Commerce - Accounting and Finance
St. Joseph College of Arts and Commerce
05.2017
Bachelor of Commerce - Accounting and Finance
St. Joseph College of Arts and Commerce
04.2015
Skills
- Quick learner and active listener
- Creative and open-minded
- Capable of communicating fluently in English
- Capable of building a productive relationship through effective listening and immediate response
- Ability to work in complex situations
- Strong organizational and interpersonal skills
- QuickBooks
- Data entry
- Microsoft word/excel
- Internal communication
- Effective Listening
- Physician billings
- Problem-solving
- Appointment scheduling
Certification
- Licensed Ontario Teacher - 750648
- Licensed Manitoba Teacher – TA-100125
- Licensed Early Childhood Educator Level-1 – Yukon, Canada
- Maharashtra State Certificate in Information Technology- 07/2010
- Certificate – Company Secretary – Foundation program 06/2016
- Standard First Aid with CPR-C-AED
- Criminal Record and Vulnerable sector check
Languages
Proficient in both writing and speaking English, Hindi and Marathi (Bilingual)
Timeline
Educational Assistant
Porter Creek Secondary School
02.2024 - 01.2025
Office Administrator
Whitehorse Physiotherapy
05.2023 - 02.2025
Lecturer/Teacher
Mother Mary's High School & Junior College
07.2019 - 03.2023
Master of Commerce - Accounting and Finance
St. Joseph College of Arts and Commerce
Bachelor of Commerce - Accounting and Finance
St. Joseph College of Arts and Commerce
Bachelor of Education - Mathematics and Commerce
Pushpanjali College of Education
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