Celicia Sandoval
Pomona
Summary
Positive and professional worker with strong skills in organization, time management, and clear communication. Detail‑oriented and highly reliable, with the ability to collaborate effectively in teams or work independently with confidence. Experienced in large‑scale planning, customer service, and problem‑solving, with a genuine commitment to helping others and creating smooth, efficient experiences.
Overview
11
11
years of professional experience
Work History
Student Worker
Citrus College
Glendora, CA
10.2024 - Current
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Gathered, organized and input information into digital database.
- Enhanced team collaboration by organizing regular meetings and sharing updates.
- Provided administrative support to ensure smooth office operations.
- Streamlined event planning, leading to successful university events.
- Streamlined office processes for improved efficiency by managing paperwork, filing systems, and maintaining databases.
- Managed front desk duties effectively, handling incoming calls and walk-in inquiries professionally while maintaining confidentiality.
- Maintained tidy and organized environment to comply with cleanliness standards.
- Took and followed detailed directions from others.
- Trained new student workers on operational procedures, fostering a collaborative work environment.
Assistant Manager
Street Dreams
West Covina, CA
08.2023 - 09.2024
- Assisted in managing daily store operations, ensuring efficient workflow and quality customer service.
- Executed inventory management processes, maintaining optimal stock levels and accurate records.
- Trained and supported new staff in company policies, procedures, and customer engagement techniques.
- Collaborated with team members to develop promotional displays, enhancing product visibility and sales.
- Resolved customer inquiries and complaints promptly, fostering positive shopping experiences.
- Implemented loss prevention strategies, minimizing shrinkage through vigilant monitoring practices.
- Analyzed sales data to identify trends, contributing to informed decision-making for merchandising strategies.
- Coordinated scheduling of staff shifts to ensure adequate coverage during peak hours and events.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
Assistant Manager
Panda Express
Livingston, CA
08.2019 - 06.2023
- Oversaw daily restaurant operations, ensuring compliance with health and safety regulations.
- Trained and mentored staff, fostering a high-performance team environment.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Developed and executed staff schedules, enhancing labor efficiency during peak hours.
- Resolved customer complaints swiftly, improving overall guest satisfaction ratings.
- Collaborated with kitchen staff to ensure that timely food preparation and delivery standards were met.
- Supervised all areas of the restaurant to keep it clean and well-maintained.
- Monitored daily cash transactions, ensuring accuracy in all financial reporting processes.
Junior Giant Ambassador
San Francisco Giants
San Francisco, CA
03.2019 - 09.2019
- Assisted in managing social media content related to ambassador activities, boosting online presence and engagement.
- Analyzed event success metrics, providing actionable insights for future improvements in ambassador programs.
- Assisted the team with operational policies and procedures to drive services.
- Served as organization ambassador at various charity events, promoting mission and values.
- Coordinated volunteer program for the organization, recruiting and training volunteers in best practices.
- Created educational programs for local youth, providing valuable career and life skills.
Team Lead
Chipotle
Merced, CA
06.2015 - 01.2019
- Led team in daily operations, ensuring consistent food quality and customer satisfaction.
- Trained and mentored new team members, fostering a collaborative work environment.
- Streamlined inventory management processes, reducing waste and improving efficiency.
- Implemented training programs that enhanced staff performance and service excellence.
Education
Associate of Science - Psychology
Citrus College
Glendora, CA06-2026
Associate of Arts - Communication Studies
Citrus College
Glendora, CA06-2026
Skills
- Fast learner
- Teamwork and collaboration
- Problem-solving
- Friendly and professional
- Attention to detail
- Leadership qualities
- Team collaboration
- Technical support
- Research and analysis
- Deadline adherence
- Social media management
- Event coordination
Timeline
Student Worker
Citrus College
10.2024 - Current
Assistant Manager
Street Dreams
08.2023 - 09.2024
Assistant Manager
Panda Express
08.2019 - 06.2023
Junior Giant Ambassador
San Francisco Giants
03.2019 - 09.2019
Team Lead
Chipotle
06.2015 - 01.2019
Associate of Science - Psychology
Citrus College
Associate of Arts - Communication Studies
Citrus College