Celicia Frimpong
Etobicoke,ON
Summary
Responsible HR Assistant with strong knowledge of office administration and common human resources operations. In-depth understanding of customer service, data entry and file management. Highly skilled in reviewing policies and suggesting actionable improvements aligned with industry best practices.
Overview
6
6
years of professional experience
Work History
Cashier
Jaydees Market
Bradford, Ontario
07.2023 - Current
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Human Resources Assistant
Consoladated Bank Of Ghana
08.2020 - 04.2022
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Answered and redirected incoming phone calls for office.
- Screened applicant resumes and coordinated both phone and in-person interviews.
Receptionist
SDA Hospital
09.2019 - 12.2019
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Writing of Cheques
- Entering daily sales of the hospital using excel
- Book keeping
Credit Officer
Otuasekan Rural Bank
02.2017 - 08.2018
- Adhered to banking standards and government lending guidelines for loan services.
- Organized and finalized loan applications for underwriter review.
- Analyzed applicants' financial status and credit and property evaluations to determine loan feasibility.
- Devised collection recovery strategies to resolve customer issues and delinquent cases.
Education
Post Graduate Diploma - International Business Management
Centennial College
Scarborough, Ontario 07.2023 - Current
Bachelor of Arts - Human Resource Management
University of Education
Winneba06.2019
High School Diploma -
Presbyterian Senior High School
Bechem04.2013
Skills
- Kronos Timekeeping
- Enforce Personnel Policies
- Unemployment Claims
- Screening Processes
- Cash Management
- Cash Register Systems
- Merchandise Restocking
- Customer Relations
- Order Packaging
- Payment Collection
- Customer Assistance
- Merchandising
Timeline
Cashier
Jaydees Market
07.2023 - Current
Post Graduate Diploma - International Business Management
Centennial College
07.2023 - Current
Human Resources Assistant
Consoladated Bank Of Ghana
08.2020 - 04.2022
Receptionist
SDA Hospital
09.2019 - 12.2019
Credit Officer
Otuasekan Rural Bank
02.2017 - 08.2018
Bachelor of Arts - Human Resource Management
University of Education
High School Diploma -
Presbyterian Senior High School
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