Celiah Dale
17th Ave NW Calgary,AB
Summary
Experienced with managing tables and providing top-notch service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create welcoming atmosphere. Track record of maintaining high standards of cleanliness and efficiency, ensuring positive dining experience for all patrons.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Server
National 10
2025.02 - Current
- Deliver fast, friendly service in a busy, high-volume environment
- Upsell menu items, and ensure an exceptional guest experience
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Server
Borough Bar and Grill
2024.07 - 2025.03
- Provided attentive, personalized service to diverse clientele
- Assisted in bar duties and supported team operations during peak hours
Shift Leader / Server / Bartender
Fergus & Bix Beer Market
2023.01 - 2024.05
- Opened/closed the restaurant, managed nightly operations, and supervised staff
- Prepared cocktails and managed bar service in a fast-paced setting
- Trained new employees and delegated daily tasks and responsibilities.
Server / Bartender
Crazyweed
2021.06 - 2023.05
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server / Bartender / Shift Lead
Chez Francois
2020.08 - 2022.08
Server / Bartender / Social Media
Tavern 1883
2019.07 - 2020.03
Store Manager
Journey’s Shoes
2018.04 - 2019.04
- Hired/trained staff, exceeded sales goals, scheduled shifts, and maintained store operations
- Assistant Manager & Sales Lead prior
Education
MRT - Health And Public Safety
SAIT
Calgary, AB2027-12
Skills
- 13 years in the service industry with bartending and shift lead experience
- Proven ability to stay calm and solutions-focused in high-pressure situations
- Skilled in team leadership, training, and maintaining excellent guest relations
- Strong sales acumen from prior retail management experience
- Strong work ethic
- Exceptional customer service
- Guest engagement
Certification
Smart Serve & ProServe Certified
Timeline
Server
National 10
2025.02 - Current
Server
Borough Bar and Grill
2024.07 - 2025.03
Shift Leader / Server / Bartender
Fergus & Bix Beer Market
2023.01 - 2024.05
Server / Bartender
Crazyweed
2021.06 - 2023.05
Server / Bartender / Shift Lead
Chez Francois
2020.08 - 2022.08
Server / Bartender / Social Media
Tavern 1883
2019.07 - 2020.03
Store Manager
Journey’s Shoes
2018.04 - 2019.04
MRT - Health And Public Safety
SAIT
Previous Serving Roles
Jack Astor’s (2017–2018), Milestones (2016–2017), Copper Penny (2014–2016), Bravo Diner (2012–2014)