Celiah Dale
17th Ave NW Calgary,AB
Summary
Experienced with managing tables and providing top-notch service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create welcoming atmosphere. Track record of maintaining high standards of cleanliness and efficiency, ensuring positive dining experience for all patrons.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Server
National 10
02.2025 - Current
- Deliver fast, friendly service in a busy, high-volume environment
- Upsell menu items, and ensure an exceptional guest experience
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Server
Borough Bar and Grill
07.2024 - 03.2025
- Provided attentive, personalized service to diverse clientele
- Assisted in bar duties and supported team operations during peak hours
Shift Leader / Server / Bartender
Fergus & Bix Beer Market
01.2023 - 05.2024
- Opened/closed the restaurant, managed nightly operations, and supervised staff
- Prepared cocktails and managed bar service in a fast-paced setting
- Trained new employees and delegated daily tasks and responsibilities.
Server / Bartender
Crazyweed
06.2021 - 05.2023
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server / Bartender / Shift Lead
Chez Francois
08.2020 - 08.2022
Server / Bartender / Social Media
Tavern 1883
07.2019 - 03.2020
Store Manager
Journey’s Shoes
04.2018 - 04.2019
- Hired/trained staff, exceeded sales goals, scheduled shifts, and maintained store operations
- Assistant Manager & Sales Lead prior
Education
MRT - Health And Public Safety
SAIT
Calgary, AB12-2027
Skills
- 13 years in the service industry with bartending and shift lead experience
- Proven ability to stay calm and solutions-focused in high-pressure situations
- Skilled in team leadership, training, and maintaining excellent guest relations
- Strong sales acumen from prior retail management experience
- Strong work ethic
- Exceptional customer service
- Guest engagement
Certification
Smart Serve & ProServe Certified
Timeline
Server
National 10
02.2025 - Current
Server
Borough Bar and Grill
07.2024 - 03.2025
Shift Leader / Server / Bartender
Fergus & Bix Beer Market
01.2023 - 05.2024
Server / Bartender
Crazyweed
06.2021 - 05.2023
Server / Bartender / Shift Lead
Chez Francois
08.2020 - 08.2022
Server / Bartender / Social Media
Tavern 1883
07.2019 - 03.2020
Store Manager
Journey’s Shoes
04.2018 - 04.2019
MRT - Health And Public Safety
SAIT
Previous Serving Roles
Jack Astor’s (2017–2018), Milestones (2016–2017), Copper Penny (2014–2016), Bravo Diner (2012–2014)
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