Detail-oriented with experience in tax preparation and customer service. Known for strong organizational skills and teamwork, contributing to efficient operations and client satisfaction in fast-paced environments.
Overview
2
2
Languages
1
1
Certification
1
1
year of professional experience
Work History
Tax Preparer
Ornelas Tax Services
Kerman
11.2025 - 05.2026
Prepared individual and business tax returns for clients at Ornelas Tax Services.
Reviewed tax forms for accuracy and compliance with regulations.
Responded to state and federal tax notices by preparing written responses or tax return amendments.
Organized client files and documentation for easy access during audits.
Answered incoming calls promptly while maintaining courteous telephone etiquette.
Provided administrative support by assisting clients with unemployment applications, and completing paperwork.
Maintained strict confidentiality of client information in accordance with privacy laws and regulations.
Crew Member
McDonald's
Firebaugh
12.2024 - 09.2025
Handled cash transactions accurately at the front counter and drive-thru.
Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
Collaborated with team members to meet service goals during busy shifts.
Organized and restocked supplies to support operations and team productivity.
Maintained cleanliness and organization of workstations
Adhered to health department regulations regarding food handling procedures.
Education
Associate of Applied Science - Buisness Administration/Real Estate
Fresno City College
Fresno, CA
05-2026
Skills
Tax preparation
Tax compliance
Regulatory compliance
Attention to detail
Data analysis
Organizational skills
Customer service
Team collaboration
Bilingual communication
POS material handling
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Certification
CTEC
Timeline
Tax Preparer
Ornelas Tax Services
11.2025 - 05.2026
Crew Member
McDonald's
12.2024 - 09.2025
Associate of Applied Science - Buisness Administration/Real Estate