
Compassionate and detail-oriented with a strong background in patient care and administrative support. Skilled in medical billing, coding, and compliance, with a focus on creating a respectful and safe environment for students and patients alike.
Managed administrative tasks to support smooth clinic operations
Established, updated, and organized patient files and medical records according to HIPAA standards.
· verifying insurance, arranging for referrals, laboratory and radiology services
Handled billing, coding, EOB posting, and patient invoices to ensure accurate financial processes
· assisting doctors and our quality coordinators from both TMIPA and OPTUM with quality measures (PIR, HCC, P4P and Patient Assessment Forms)
Served as the contact for chart audits and facility site reviews from health plans, VFC program, CHDP, and medi-cal managed care programs.
Clinical responsibilities (for both pediatric and internal medicine patients) included:
· escorting patients to exam rooms; taking and recording vital signs and chief complaints.
· perform routine hearing and vision screenings, also ear irrigations.
· preparing patient and/or parents for examinations and medical procedures
· assisting physicians during exams and/or procedures
· maintaining exam rooms stocked organized and clean as per OSHA standards.
· inventory and ordering of vaccines for both private insurance and VFC program.