Celia Goulet
Edmonton,Canada
Summary
Motivated professional seeking a challenging position to leverage skills and experience. Committed to contributing effectively as a strong team player, fostering collaboration and driving results.
Overview
17
17
years of professional experience
Work History
Assistant People Operations Manager
MaidPro
Edmonton, AB
07.2021 - Current
- Coordinated support to ensure staff efficiency and operational continuity during daily activities.
- Coordinated and processed client calls to ensure timely cancellation and rescheduling of services.
- Oversaw resolution of client concerns to enhance customer satisfaction.
- Developed training programs for new hires to enhance operational efficiency and service standards.
- Conducted performance evaluations to identify areas for improvement and foster employee development.
- Mentored junior staff, promoting a culture of teamwork and continuous improvement within the organization.
Machine Operator
Multimatic Manufacturing
Toronto, ON
05.2018 - 03.2020
- Met production targets with skilled and efficient work assembling products.
- Met quality assurance standards and returned low-quality work for recycling or disposal.
- Prevented malfunctions with quick machine adjustments and regular maintenance.
Retail Sales Associate (Seasonal)
Homesense
Saskatoon, Sk
11.2017 - 01.2018
- Organized and faced merchandise on shelves and in displays.
- Built temporary displays for promotional events.
- Processed customer transactions by cash, card, and mobile pay.
PT Instructor Assistance
Kumon
Grande Prairie, AB
12.2015 - 04.2016
- Assisted teacher with marking and correcting student work.
- Safeguarded confidential information regarding students and families.
- Monitored student progress by fairly evaluating assignments and test answers.
Warehouse Associate
Roots Canada
Toronto, ON
06.2009 - 09.2011
- Picked and packed orders with consistent accuracy.
- Prepared items for storage, sales and shipment with proper staging and tagging.
- Located out-of-stock and rare items for customers by carefully checking warehouse and off-site locations.
Court Clerk (Co-Op Placement)
City of Toronto
Toronto, ON
05.2009 - 06.2009
- Addressed and resolved inquiries related to trial arrangements, judicial procedures, outstanding warrants, and subpoenas.
- Employed shorthand and stenotype equipment to record court proceedings.
- Completed all tasks promptly and with minimal oversight.
Support Staff Member (Co-Op Placement)
City of Toronto
Toronto, ON
05.2009 - 05.2009
- Assisted clients with Ontario Provincial Act offences and By-Law offence fines.
- Helped the public set trial date applications; pay fines, and print out driving history information.
- Assisted the intake department for clients seeing the Prosecutor and/or Justice of the Peace.
Education
Diploma - Legal Administration
Seneca College
Toronto, ON06-2009
Skills
- Diversity awareness
- Performance coaching
- Relationship building
- Motivational strategies
- Committed to excellence
Languages
English
Native or Bilingual
Timeline
Assistant People Operations Manager
MaidPro
07.2021 - Current
Machine Operator
Multimatic Manufacturing
05.2018 - 03.2020
Retail Sales Associate (Seasonal)
Homesense
11.2017 - 01.2018
PT Instructor Assistance
Kumon
12.2015 - 04.2016
Warehouse Associate
Roots Canada
06.2009 - 09.2011
Court Clerk (Co-Op Placement)
City of Toronto
05.2009 - 06.2009
Support Staff Member (Co-Op Placement)
City of Toronto
05.2009 - 05.2009
Diploma - Legal Administration
Seneca College