Stavroula Filippa
Toronto,Canada
Summary
Detail-oriented individual with exceptional communication and project management skills. Demonstrated ability to handle multiple tasks efficiently in fast-paced environments, particularly for high-value and important projects. Enthusiastic about seizing learning opportunities and developing skills within the Royal Ontario Museum. Committed to contributing to the success of the collections and enhancing professional expertise in the museum sector.
Overview
3
3
years of professional experience
Work History
Inventory Control Associate and Customer Care
Melia Fresh Inc.
03.2020 - 10.2022
- Completed daily cycle counts to maintain accuracy of records
- Completed physical inventory counts each month
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery
- Checked prices and calculated totals for accurate invoice processing
- Supervised while staff unloaded shipments, reviewed merchandise and tracked paperwork
Cashier and Customer Service
Just Hockey Source for Sports
09.2021 - 04.2022
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels
- Answered questions about store policies and addressed customer concerns
- Collected and authorized payments of guests
- Worked closely with shift manager and store manger to solve problems and handle customer concerns
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies
- Helped customers complete purchases, locate items and join reward programs
- Restocked and organized merchandise in front lanes
Day Camp Counsellor
Camp Imani
07.2022 - 08.2022
- Built and maintained positive relationships with campers, staff and families
- Supported children by actively listening and offering encouragement
- Planned and lead diverse activities to entertain children and promote core values
- Kept all camper and work areas neat, clean and organized
- Supervised camper activities to address behavioural issues and promote fun, safety and inclusivity
- Kept track of allergies and dietary restrictions, verifying correct meals and snacks were given to campers
- Kept athletic and games equipment and facilities organized and maintained
Education
Bachelor of Arts - Art History Major
University of Toronto
Toronto, ON05-2028
Skills
- Carrier relations
- Order processing review
- Training junior team members
- Proficient in time management software
- Credit card transaction processing
- Analytical problem solving
- Social/Customer service skills
- Adaptable to all work environments
- Detail orientated worker
- Inventory auditing
Languages
English
Native or Bilingual
Greek
Native or Bilingual
Interests
- Art history
- History: ancient and medieval
- How stories are told through material culture
Timeline
Day Camp Counsellor
Camp Imani
07.2022 - 08.2022
Cashier and Customer Service
Just Hockey Source for Sports
09.2021 - 04.2022
Inventory Control Associate and Customer Care
Melia Fresh Inc.
03.2020 - 10.2022
Bachelor of Arts - Art History Major
University of Toronto
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