Celia Ashton
Ottawa,ON
Summary
Reliable Sales Associate serving unique client needs through clear communication and coordinated support functions. Consistently follows safety guidelines for lifting, exercise and transportation to avoid client injury or discomfort. Honors spirit of empathy and respect to maintain open dialogue and trust. Reliable, trustworthy House Sitter with outstanding references. Experienced individual well-regarded in community for steadiness and common sense. Experience working with contractors and repairmen for special home services and maintenance actions. Natural lover of all kinds of pets. Results-focused Sales Associate dedicated to maximizing satisfaction and retention with proactive attention to individual customer needs. Smoothly handles questions and resolves concerns with great problem-solving abilities and attention to detail. Multitasks and manages time well to consistently meet performance targets. Reliable Pet & House sitter experienced in providing comprehensive physical and emotional care to individuals. Friendly individual provides assistance with daily activities. Enjoys working with people and offers great organizational and interpersonal skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Sales Associate position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Pet & House Sitter
Rover
12.2017 - Current
- Communicated with homeowner via phone or text.
- Fed and walked pets, cleaning up after pets indoors and outdoors.
- Secured locks and entryways to prevent unauthorized access by persons not approved by owners.
- Reduced homeowner stress levels by managing daily tasks such as collecting mail, watering plants, and taking care of pets.
- Fed and watered animals' bowls and replaced dirty bedding and litter boxes.
- Brought in mail and newspaper to maintain appearance of activity at client's residence.
- Managed pet care responsibilities efficiently, guaranteeing health and well-being of animals under supervision.
- Collected, forwarded or signed for mail, packages, or home services.
- Enhanced client satisfaction by providing exceptional house-sitting services, ensuring a clean and secure environment.
- Safeguarded homeowner valuables, demonstrating responsibility for entrusted belongings while owners were away from their homes.
- Maintained client trust with thorough communication on property status and any necessary updates during their absence.
- Supported clients'' peace of mind by addressing emergencies promptly and effectively in accordance with their instructions.
- Responded with calm and professionalism in cases of emergencies arising at or near homes.
- Facilitated smooth transitions for returning homeowners by preparing reports detailing completed tasks, incidents encountered, and any other relevant information about the property during its management period.
- Delivered outstanding customer service through prompt responses to inquiries from potential clients interested in engaging house house-sitting services.
Sales Associate
Hickory Farms
11.2018 - 12.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
Education
GED -
Sir Robert Borden High School
Nepean, ONSkills
- Flexible Schedule
- Problem-Solving
- Flexibility
- Housekeeping
- Pet Care
- Phone and Email Communication
- Pet Feeding
- Decision-Making
- Punctuality
- Garden and Plant Care
- Laundry skills
- Pet care expertise
Languages
English
Professional Working
Timeline
Sales Associate
Hickory Farms
11.2018 - 12.2020
Pet & House Sitter
Rover
12.2017 - Current
GED -
Sir Robert Borden High School