Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Celestine Nong Kedze

Markham,ON

Summary

Dedicated and focused project management specialist with several years of experience excelling at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Flexible, detail-oriented and adaptive team player with expertise in equipment operation, staff training and development, customer service and process improvements.

Overview

7
7
years of professional experience

Work History

Project Coordinator

Rogers
Toronto, Canada
08.2023 - Current
  • Acted as a point of contact between technical teams, business units, and external vendors, helping to streamline communication and eliminate roadblocks.
  • Supported delivery of projects in areas such as network expansion, service upgrades, and customer experience initiatives, ensuring milestones were met on time and within scope.
  • Managed and maintained key project artifacts including Gantt charts, stakeholder registers, and executive summaries to support informed decision-making.
  • Identified bottlenecks in workflows and collaborated with project leads to optimize task allocation, resource usage, and risk mitigation strategies.
  • Contributed to the successful rollout of high-impact telecom projects, enhancing service reliability and customer satisfaction in various regions across Canada.
  • Provided cross-functional support and stepped into auxiliary roles as needed, assisting with administrative coordination, vendor management, and quality assurance to maintain momentum and ensure team success.

Project Manager

United Parcel Services (UPS)
, Denmark
06.2019 - 02.2023
  • Company Overview: Denmark
  • Led different logistics and supply chain projects, overseeing all phases from inception to successful delivery, ensuring alignment with strategic objectives.
  • Coordinated cross-functional teams including logistics, supply chain, and operations departments, fostering collaboration and synergy to optimize project outcomes.
  • Implemented innovative process improvements, enhancing efficiency in package handling and distribution systems, resulting in a 20% reduction in operational costs.
  • Monitored and analyzed project performance metrics, ensuring adherence to UPS's stringent quality standards and driving continuous improvement initiatives.
  • Managed stakeholder communications and expectations, ensuring transparent reporting on project status, risks, and mitigation strategies.
  • Collaborated closely with senior management to address operational challenges proactively, delivering solutions that met project timelines and budget constraints.
  • Conducted regular project reviews and post-mortem analyses, identifying lessons learned and best practices for future project implementations.
  • Denmark

Project Coordinator

United Parcel Services (UPS)
, Denmark
06.2018 - 05.2019
  • Company Overview: Denmark
  • Supported the planning and execution of UPS’s projects by coordinating tasks, timelines, and deliverables across multiple departments and stakeholders.
  • Acted as the central communication hub between project manager, operational teams, and external partners to ensure alignment and timely updates throughout each project phase.
  • Tracked project milestones, deliverables, and budgets using project management software such as Microsoft Project, ensuring real-time visibility and proactive issue resolution.
  • Maintained detailed project documentation, including schedules, risk logs, meeting minutes, and progress reports, contributing to better decision-making and compliance with UPS standards.
  • Assisted in the implementation of process improvement initiatives, helping reduce delays and improve package flow efficiency across regional hubs.
  • Coordinated with IT, operations, and logistics teams to support system rollouts and process enhancements, improving internal workflow and customer service response times.
  • Monitored KPIs and helped analyze project data to identify trends and recommend improvements for future projects.
  • Ensured that all tasks aligned with company goals, quality standards, and customer expectations, supporting a very high on-time project delivery rate.
  • Denmark

Education

Degree - Project Management

Durham College
Canada

Skills

  • Project Manager
  • Project management
  • Risk management
  • Resource allocation
  • Quality assurance
  • Problem solving
  • Cultural sensitivity
  • Time management
  • Scope management
  • Public speaking
  • Communication
  • Team leadership
  • Project management software
  • Project scheduling
  • Negotiations

Languages

  • French
  • English

Timeline

Project Coordinator

Rogers
08.2023 - Current

Project Manager

United Parcel Services (UPS)
06.2019 - 02.2023

Project Coordinator

United Parcel Services (UPS)
06.2018 - 05.2019

Degree - Project Management

Durham College

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Celestine Nong Kedze