Celestinah Ukamaka OBI
Windsor,Ontario
Summary
Diligent Commercial Cleaner with 5 years of experience performing janitorial duties, including vacuuming carpeted floors, disinfecting restrooms and removing trash. Reliable and punctual individual skillful in providing special services such as stripping and waxing floors and steam cleaning rugs. In-depth knowledge of Vacuuming and Cleaning equipment operations.
Overview
9
9
years of professional experience
Work History
Commercial Cleaner
AB Microfinance Bank
Ibadan , Oyo State, Nigeria
01.2017 - 08.2022
- Cleaned building floors by sweeping, mopping and scrubbing floors.
- Maintained clean, neat and professional entrances.
- Handled equipment, chemicals and materials properly and with caution.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Used squeegees and cleaners to clean windows and glass partitions.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Refilled soap dispensers and air fresheners in Number bathrooms.
- Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
Customer Care Agent
Ison BPO
Ibadan, Oyo State, Nigeria
06.2014 - 01.2017
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Responded to customer needs through competent customer service and prompt problem-solving.
- Assisted call-in customers with questions and orders.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Resolved concerns with products or services to help with retention and drive sales.
- Educated clients on account services and resolved client inquiries regarding statement information and account balances.
Teacher
Apa Demontration College
Apa, Benue State, Nigeria
07.2012 - 07.2013
- Worked cooperatively with other teachers, administrators and parents to help students reach learning objectives.
- Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Incorporated multiple types of teaching strategies into classroom.
Education
Bachelor Of Science - Secretarial Administration
Tai Solarin University of Education
Ijebu-ode, Ogun State, Nigeria 10.2011
WEST AFRICAN EXAMINATION CERTIFICATE (WAEC) -
TRINITY INTERNATIONAL COLLEGE
05.2005
Primary School Leaving Certificate -
GBANIJOKE NURSERY AND PRIMARY SCHOOL
Ondo, Ondo State, Nigeria 07.1999
Skills
- Disposal Replacement
- Safe Chemical Handling
- Facility and Site Cleaning
- Specialty Deep Cleaning
- Trash Disposal
- Supply Replenishment
- Routine Cleaning Plans
- Restroom Detailing
- Vacuuming Floors
- Surface Sanitizing
- Fixture Cleaning and Polishing
- Stain Removal
- Emergency Clean-Up
- Exterior Window Cleaning
- Daily Facilities Cleaning
- Disinfection Procedures
Additional Information
- PERSONAL DATA NAME:
- EXTRACURRICULAR ACTIVITIES SPORTS: DISCUS AND JAVELIN
Languages
English
Elementary
Timeline
Commercial Cleaner
AB Microfinance Bank
01.2017 - 08.2022
Customer Care Agent
Ison BPO
06.2014 - 01.2017
Teacher
Apa Demontration College
07.2012 - 07.2013
Bachelor Of Science - Secretarial Administration
Tai Solarin University of Education
WEST AFRICAN EXAMINATION CERTIFICATE (WAEC) -
TRINITY INTERNATIONAL COLLEGE
Primary School Leaving Certificate -
GBANIJOKE NURSERY AND PRIMARY SCHOOL
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