Overview
Work History
Education
Skills
Timeline
Generic

Celeste Tupa

Los Angeles

Overview

7
7
years of professional experience

Work History

Administrative Assistant

Duffy Kruspodin, LLP
02.2023 - Current
  • Performed administrative duties such as answering the telephone, scheduling meetings, and managing emails.
  • Received and sorted incoming mail and packages to record and distribute to correct recipient.
  • Prepared postage for all outgoing mail including certified mail, FedEx, UPS, and GLS packages.
  • Assisted with collections and following up with clients on outstanding invoices.
  • Developed and implemented new administrative procedures to improve recordkeeping and organization for increased efficiency.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Managed the office budget and compiled expense reports to ensure accurate documentation of spending for budgeting purposes.
  • Completed daily/weekly deposit reports for accounts receivable.
  • Completed basic banking and bookkeeping tasks by printing checks from client QuickBook accounts.
  • Supported professional and administrative staff with special projects such as delivering and assembling client tax forms (quarterly payroll, tax returns, K1s, 1099s, W2s, etc.)
  • Managed intake of client documents, including scanning, filing, and creating new client profiles in Engagement.
  • Assisted with streaming firmwide webinar and kept track of internal trainings.

Administrative Assistant/Personal Assistant

David Beach
01.2019 - 11.2022
  • Assisted in handling and sorting of all incoming and outgoing correspondence such as mail, faxes, and emails.
  • Provided general administration and management of confidential and sensitive information.
  • Managed diverse tasks including running errands, scheduling appointments/meetings, and arranging transportation.
  • Oversaw personal and professional calendars and coordinated appointments for future events.
  • Prepared and submitted monthly reports of household/office expenses.
  • Maintained appropriate filing of personal and professional documentation.
  • Assisted in drafting correspondence such as emails and letters.

Sales Associate

Forever21
06.2017 - 10.2018
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Resolved customer issues and facilitated conflict resolution to ensure customer satisfaction.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Accurately processed POS transactions.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Education

Bachelor of Science - Kinesiology

California State University, Northridge

Skills

  • Microsoft Office (Word, Excel, Outlook, PowerPoint, Teams, OneNote, OneDrive)
  • Google Workspace (Docs, Sheets, Slides)
  • Adobe Acrobat
  • Zoom Scheduling
  • CCH Axcess
  • Canva
  • Cardpointe
  • ShareFile
  • QuickBooks
  • Meeting Minutes
  • Staff Training
  • Multi-Line Phone System
  • Detailed Oriented
  • Time Management

Timeline

Administrative Assistant

Duffy Kruspodin, LLP
02.2023 - Current

Administrative Assistant/Personal Assistant

David Beach
01.2019 - 11.2022

Sales Associate

Forever21
06.2017 - 10.2018

Bachelor of Science - Kinesiology

California State University, Northridge

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Celeste Tupa