Summary
Overview
Work History
Education
Skills
Timeline
Generic

Celeste Reiss

Torrance,CA

Summary

Dynamic professional with a proven track record at Nordstrom, excelling in customer service and problem-solving. Adept at multitasking and enhancing operational efficiency, I consistently improved delivery times and customer satisfaction. My attention to detail and strong communication skills drive successful team collaboration and elevate the overall customer experience.

Overview

7
7
years of professional experience

Work History

Restaurant Expeditor/Head Hostess

Nordstroms Bazille
03.2022 - Current
  • Managed high volumes of orders while maintaining accuracy through attention to detail and effective time management skills.
  • Handled urgent requests from customers, working diligently to resolve issues quickly without compromising quality standards.
  • Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
  • Improved delivery times by closely monitoring and prioritizing urgent orders.
  • Documented reservations, alerted servers, and managers of large groups and prepared seating.
  • Handled guest complaints with tact and diplomacy, working to find satisfactory resolutions promptly.
  • Supported needs of [Number]- person wait staff who attended to specific needs of countless customers daily for [Type] restaurant with social relevancy and intentionality.

Clothing Sales Associate

Nordstroms Department Store
07.2021 - 03.2022
  • Maintained a clean and organized store environment for optimal customer experience and ease of locating merchandise.
  • Restocked shelves and organized displays in alignment with merchandising standards.
  • Boosted store sales through effective merchandising, appealing visual displays, and strategic product placement.
  • Offered personalized customer service to all customers to support satisfaction and loyalty.
  • Greeted customers, identified needs and provided product advice.
  • Dressed and accessorized mannequins to highlight featured clothing and accessories.
  • Increased customer satisfaction by providing exceptional service and assistance with clothing selections.

Clothing Model

Swag Boutique
06.2020 - 05.2021

Enhanced brand image by consistently showcasing clothing pieces in a professional and visually appealing manner.

  • Improved overall customer experience at retail events by engaging with potential buyers, answering questions about garments'' fit or style details when necessary.
  • Adapted easily to diverse working environments including indoor studios, outdoor locations, and runway stages for optimal photo outcomes.
  • Communicated regularly with agents regarding availability for bookings, ensuring clear schedules were maintained for maximum opportunity consideration.
  • Posed professionally for photographs, allowing photographers to capture images that showcased products effectively across various marketing channels.
  • Stayed up-to-date with current fashion trends and industry developments to remain relevant in a highly competitive market.
  • Maintained excellent physical condition to meet the demands of the modeling industry and represent brands in the best possible light.
  • Maintained high levels of professionalism in over 25 shoots.

Grocery Store Cashier

Vons Grocery Store
09.2018 - 10.2020
  • Resolved customer complaints professionally, demonstrating empathy and understanding to strengthen customer loyalty.
  • Managed cash register accurately, balancing cash drawers at the beginning and end of each shift.
  • Reduced wait times for customers with quick and accurate cash handling, resulting in higher customer retention rates.
  • Processed various forms of payment securely, including cash, credit cards, checks, gift cards, and coupons; ensuring accuracy in all transactions.
  • Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
  • Communicated effectively with coworkers to foster strong teamwork within the cashier department.
  • Assisted customers in locating items throughout the store efficiently, providing knowledgeable guidance on products as needed.
  • Provided exceptional service by greeting customers warmly upon arrival and offering assistance throughout their shopping experience.
  • Operated cash register to accurately process and record customer payments.
  • Worked with floor team and managers to meet wide range of customer needs.

Education

Some College (No Degree) - Undecided

El Camino College
Torrance, CA

High School Diploma -

Torrance High School
Torrance
08-2019

Skills

  • Excellent communication
  • Multitasking
  • Decision-making
  • Teamwork
  • Written communication
  • Problem-solving abilities
  • Attention to detail
  • Adaptability
  • Professionalism
  • Customer service
  • Reliability
  • Interpersonal skills

Timeline

Restaurant Expeditor/Head Hostess

Nordstroms Bazille
03.2022 - Current

Clothing Sales Associate

Nordstroms Department Store
07.2021 - 03.2022

Clothing Model

Swag Boutique
06.2020 - 05.2021

Grocery Store Cashier

Vons Grocery Store
09.2018 - 10.2020

Some College (No Degree) - Undecided

El Camino College

High School Diploma -

Torrance High School
Celeste Reiss