Celeste Portillo
Riverside
Overview
5
5
years of professional experience
Work History
Beauty Advisor
Sephora
04.2024 - Current
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
- Processed payments, entering sales in register for prompt customer service.
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs
- Assisted clients in selecting appropriate skincare routines, resulting in improved skin health and overall satisfaction.
- Developed in-depth product knowledge and kept up to date with latest trends in beauty to avail of resources and apply best practices.
Food Server
Raising Canes
05.2020 - 02.2023
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
- Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
- Enhanced customer satisfaction by providing efficient and friendly food service.
- Managed cash register accurately, ensuring proper handling of transactions and tips.
- Cultivated warm relationships with regular customers.
- Restocked supplies during downtime to continue meeting customer demand for products and services.
- Demonstrated strong multitasking skills by managing several tables at once while maintaining high standards of service quality.
- Communicated with kitchen staff clearly and accurately to deliver meals within desired timeframes.
Education
Associate of Science - Psychology
California State University, Fullerton
Fullerton, CA05-2027
Skills
- Customer service
- Organization and multitasking
- Cash handling
- Team collaboration
- Flexibility and adaptability
- Client relationship building
- Upselling strategies
- Retail experience
- Attention to detail
- Personalized recommendations
- knowledge with POS system
- Appointment scheduling
Timeline
Beauty Advisor
Sephora
04.2024 - Current
Food Server
Raising Canes
05.2020 - 02.2023
Associate of Science - Psychology
California State University, Fullerton