Celeste Ortega
Fontana
Summary
Dedicated hairstylist's assistant skilled in hair coloring, customer service, and maintaining salon cleanliness. Expertise in effective communication and time management, ensuring a seamless client experience.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Hairstylist's Assistant
the hair avenue
Rancho Cucamonga
07.2025 - Current
- Assisted stylists in client consultations and service preparations to enhance customer experience.
- Prepared tools and products for various hair treatments and services.
- Supported stylists during hair coloring, cutting, and styling processes to ensure high-quality results.
- Maintained cleanliness and organization of the salon environment.
- Scheduled appointments and coordinated client flow to maximize salon productivity.
- Sanitized tools, followed safety standards and kept salon clean and safe.
- Shampooed, conditioned and rinsed clients' hair.
- Styled clients' hair using blow-dryer, flat iron, and curling tools for desired looks.
Manager
juice n bowls
Montclair
01.2025 - Current
- Managed team schedules to optimize staffing levels and meet operational demands.
- Developed training materials to enhance onboarding experience and support continuous staff education.
- Coordinated daily operations to maintain service quality and efficiency.
- Oversaw compliance with company policies and safety regulations.
- Resolved customer inquiries to enhance satisfaction and loyalty.
- Allocated tasks to associates based on skill levels to maximize team effectiveness.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Established processes to ensure efficient workflow throughout the organization.
Receptionist
Parker House Furniture
Eastville
09.2024 - 02.2025
- Greeted customers warmly upon arrival at the furniture showroom.
- Assisted customers by providing product information and guiding store navigation for improved shopping experience.
- Coordinated with sales staff to deliver a seamless customer service experience, ensuring client satisfaction.
- Managed phone inquiries, directing calls to appropriate departments to enhance communication flow.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for design consultations and furniture deliveries.
- Coordinated scheduling of appointments for design consultations and furniture deliveries.
- Processed incoming mail and distributed to relevant team members.
Education
Cosmetology - Cosmetology
Riverside City College
Riverside, CA09-2024
High School Diploma -
Summit High School
Fontana, CA05-2022
Skills
- Hair coloring
- Hair cutting techniques
- Shampooing and conditioning
- Scalp treatments
- Salon sanitation
- Client consultations
- Appointment scheduling
- Customer service
- Attention to detail
- Effective communication
- Time management
- Team collaboration
- Hair coloring training
- Client consultation
Languages
Spanish
Professional
Certification
cosmetology license
Affiliations
volunteer to give haircuts to kids with cancer foundation
Timeline
Hairstylist's Assistant
the hair avenue
07.2025 - Current
Manager
juice n bowls
01.2025 - Current
Receptionist
Parker House Furniture
09.2024 - 02.2025
Cosmetology - Cosmetology
Riverside City College
High School Diploma -
Summit High School