Celeste Manliguis
Cypress
Summary
Dynamic leader with a proven track record at Byram Healthcare, enhancing revenue cycle efficiency and fostering team development. Excelled in motivational leadership and strategic planning, significantly reducing accounts receivable days. Skilled in verbal communication and conflict management, achieving notable improvements in team productivity and stakeholder satisfaction.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
22
22
years of professional experience
Work History
Volleyball Coach
ACT Volleyball Club
11.2014 - Current
- Provided guidance and mentorship to volleyball athletes to help reach full potential.
- Established a supportive environment that encouraged growth, accountability, sportsmanship among players.
- Created positive and encouraging environment to motivate athletes to give best efforts.
- Motivated athletes to continually improve their skills both on and off the court, resulting in increased success at competitive events.
- Developed players'' teamwork abilities by organizing team-building activities and fostering a positive team culture.
Revenue Cycle Manager
Byram Healthcare
06.2014 - 04.2024
- Streamlined workflows to minimize claim rejections and maximize reimbursement rates from insurance providers.
- Maintained a thorough understanding of regulatory requirements, ensuring compliance throughout all aspects of the revenue cycle.
- Increased cash flow through timely resolution of payer denials and underpayments.
- Established strong relationships with payers, improving communication and resolving disputes more effectively.
- Reduced accounts receivable days outstanding, optimizing billing and collections efforts.
- Reduced days in accounts receivable by implementing more efficient follow-up procedures with payers.
- Provided staff training on revenue cycle management best practices, increasing productivity across the department.
- Monitored and guided revenue cycle operations.
- Assessed current revenue cycle procedures and implemented improvements to foster efficiency.
- Conducted regular audits to identify areas for improvement in the revenue cycle process.
- Established continuous improvement culture within revenue cycle department, fostering innovation and efficiency.
Medical Collections Specialist
Medical Accounts Receivable Solutions
01.2013 - 06.2014
- Implemented a more effective tracking system for unpaid balances, leading to faster resolution of overdue accounts.
- Reviewed aging reports regularly to prioritize collection efforts strategically based on account status and risk level.
- Streamlined the collections process for increased efficiency and reduced outstanding debts.
- Managed high-volume caseloads effectively while maintaining strong attention to detail and accuracy in data entry tasks related to billing adjustments or chargeoffs.
- Collaborated with insurance companies to expedite claims processing and secure timely reimbursements.
- Monitored account receivables to identify trends and proactively address potential issues.
Collections Supervisor
Walgreens Infusion Services
03.2003 - 01.2013
- Enhanced collections efficiency by implementing and monitoring strategic collections plans.
- Streamlined department operations by optimizing workflows, policies, and procedures.
- Maintained a high level of customer satisfaction through professional communication and dispute resolution tactics.
- Established performance metrics to evaluate team success and identify areas for improvement.
- Researched accounts and completed due diligence to resolve collection problems.
- Improved team productivity through ongoing coaching, training, and performance evaluations.
Education
General Studies
Cypress College
Cypress, CASkills
- Motivational leadership style
- Skills assessments
- Strategic planning
- Training exercises
- Staff development
- Team culture development
- Verbal and written communication
- Individual skill development
- Performance improvements
- Conflict management
- Certified in CPR/AED
Timeline
Volleyball Coach
ACT Volleyball Club
11.2014 - Current
Revenue Cycle Manager
Byram Healthcare
06.2014 - 04.2024
Medical Collections Specialist
Medical Accounts Receivable Solutions
01.2013 - 06.2014
Collections Supervisor
Walgreens Infusion Services
03.2003 - 01.2013
General Studies
Cypress College
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