Celeste K. Laguna
Spring Valley
Summary
Qualified Treatment Coordinator with strong background in managing patient care and treatment plans. Successfully facilitated seamless communication between patients, families, and medical teams to ensure comprehensive care. Demonstrated ability to coordinate schedules and maintain detailed patient records.
Overview
1
1
year of professional experience
Work History
Treatment Coordinator
The Super Dentists
San Diego
11.2025 - Current
- Educated patients on diagnoses and treatment plans, resulting in increased case acceptance rates
- Increased office production by guiding patients through recommended treatments and financing options
- Experienced in entering treatment plans, processing payments, and maintaining accurate patient records using Dentrix
- Knowledgeable in PPO, HMO, and medical insurance plans, including verification, breakdowns, and patient education
- Experienced in pediatric and adult dentistry, with exposure to specialty practices including endodontics, oral surgery, periodontics, and orthodontics
- Experienced in payment plan coordination, billing, and presenting financial options to patients
Treatment Coordinator
Gentle Dental Careers
04.2025 - Current
- Coordinated patient treatment plans, enhancing communication between dental professionals and patients.
- Managed appointment scheduling, optimizing office workflow and reducing patient wait times.
- Assisted in insurance verification processes, ensuring accurate coverage information for patients.
- Increased case acceptance rates by presenting comprehensive treatment options and financial arrangements to patients.
- Assisted dentists in delivering optimal care through thorough documentation of patient histories and treatment progress.
- Promoted oral health education among patients through informative discussions on proper hygiene practices and preventive measures.
Leasing Agent
A.P.T.S. INC.
- 04.2025
- Prepare lease documents and ensure accuracy of all paperwork
- Collect security deposits and other fees associated with leases
- Show properties to prospective tenants and answer questions about the property
- Handle tenant complaints and disputes
- Ensure compliance with all applicable laws and regulations
independently
L.I.F.E.
- Provided direct care to those with intellectual and developmental disabilities
- Administer medications according to guidelines
- Encourage community participation
- Documented all observations and daily progress notes
Seasonal Tutor
King Chavez Preparatory Academy
- Gave in person instruction to students
- Assisted in assembling lesson plans to administer to students and keep them on track with assignments.
- Assessed student performance regularly, providing tailored feedback to promote academic growth.
Server
El Pez Sushi Restaurant
- Attended customers needs
- Answered phone calls
- Stocked ingredients
Education
High School Diploma -
Southwestern College
Chula Vista, CASkills
- Self Motivated
- Team Oriented
- Quick Learner
- Multi-task
- Bilingual (English/Spanish)
- Patient documentation
- Office administration
- Phone etiquette
- Insurance verification
- Treatment coordination
- Appointment scheduling
EXPERIENCE
01-2021
Community Service & Volunteer Work
Attorney at Law Daniel Laguna, Volunteer Work, 2017, 2018, - File, - Answered calls, - Scheduled meetings with clients
References
- Krystal Castro, (619) 206-2005
- Daniel Laguna, (619) 606-1093
- Denisse Aguilar, (619) 254-3320
Timeline
Treatment Coordinator
The Super Dentists
11.2025 - Current
Treatment Coordinator
Gentle Dental Careers
04.2025 - Current
Leasing Agent
A.P.T.S. INC.
- 04.2025
independently
L.I.F.E.
Seasonal Tutor
King Chavez Preparatory Academy
Server
El Pez Sushi Restaurant
High School Diploma -
Southwestern College