CELESTE JOLIVETTE
Rancho Cucamonga
Summary
Highly motivated individual with desire to take on new challenges. Strong worth ethic, adaptability, and exceptional interpersonal skills.
Overview
9
9
years of professional experience
Work History
Server
Yoshiharu Ramen
12.2024 - 06.2025
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Checked guests' identification before serving alcoholic beverages.
Sales Associate
Shell Gas Station
05.2023 - 01.2025
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Bartender
Tokyo Wako
11.2023 - 12.2024
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
Clerical Assistant
Denia Ferguson Family Trust
03.2020 - 05.2023
- Process accounts payable and accounts receivable updates to maintain current financial records.
- Responded to inquiries from callers seeking information.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Compiled and analyzed data to produce reports.
Customer Service
Walmart
09.2020 - 09.2022
- Processed refunds for worn, damaged and broken merchandise.
- Assessed and resolved customer service problems and executed solutions.
- Handled large amounts of cash and balanced cash drawer daily within prescribed balancing guidelines.
- Performed daily cash reconciliations to determine accuracy of financial reports.
Crew
Chipotle
02.2018 - 02.2020
- Prepared food for various recipes by washing, peeling and dicing ingredients.
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
- Kept restaurant lobby, front counter, and restrooms neat and clean throughout shift.
- Accepted cash and credit card payments, issued receipts, and provided change.
Server
Big Wok Mongolian Grill
08.2016 - 03.2018
- Operated POS terminals to input orders, split bills and calculate totals.
- Reset tables between guests, refilled condiments and wiped down surfaces.
- Served food and beverages to patrons and confirmed complete orders.
- Counted and recorded inventory.
Education
Rancho Cucamonga High School
Rancho Cucamonga, CA05.2015
Skills
- Prioritize tasks well
- Detailed Oriented
- Conflict Resolution
- Types 40 wpm
- Customer Service
- Memorization
Timeline
Server
Yoshiharu Ramen
12.2024 - 06.2025
Bartender
Tokyo Wako
11.2023 - 12.2024
Sales Associate
Shell Gas Station
05.2023 - 01.2025
Customer Service
Walmart
09.2020 - 09.2022
Clerical Assistant
Denia Ferguson Family Trust
03.2020 - 05.2023
Crew
Chipotle
02.2018 - 02.2020
Server
Big Wok Mongolian Grill
08.2016 - 03.2018
Rancho Cucamonga High School