Summary
Overview
Work History
Education
Skills
Timeline
Generic

CELESTE JOLIVETTE

Rancho Cucamonga

Summary

Highly motivated individual with desire to take on new challenges. Strong worth ethic, adaptability, and exceptional interpersonal skills.

Overview

9
9
years of professional experience

Work History

Server

Yoshiharu Ramen
12.2024 - 06.2025
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Checked guests' identification before serving alcoholic beverages.

Sales Associate

Shell Gas Station
05.2023 - 01.2025
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

Bartender

Tokyo Wako
11.2023 - 12.2024
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.

Clerical Assistant

Denia Ferguson Family Trust
03.2020 - 05.2023
  • Process accounts payable and accounts receivable updates to maintain current financial records.
  • Responded to inquiries from callers seeking information.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
  • Compiled and analyzed data to produce reports.

Customer Service

Walmart
09.2020 - 09.2022
  • Processed refunds for worn, damaged and broken merchandise.
  • Assessed and resolved customer service problems and executed solutions.
  • Handled large amounts of cash and balanced cash drawer daily within prescribed balancing guidelines.
  • Performed daily cash reconciliations to determine accuracy of financial reports.

Crew

Chipotle
02.2018 - 02.2020
  • Prepared food for various recipes by washing, peeling and dicing ingredients.
  • Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
  • Kept restaurant lobby, front counter, and restrooms neat and clean throughout shift.
  • Accepted cash and credit card payments, issued receipts, and provided change.

Server

Big Wok Mongolian Grill
08.2016 - 03.2018
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Reset tables between guests, refilled condiments and wiped down surfaces.
  • Served food and beverages to patrons and confirmed complete orders.
  • Counted and recorded inventory.

Education

Rancho Cucamonga High School
Rancho Cucamonga, CA
05.2015

Skills

  • Prioritize tasks well
  • Detailed Oriented
  • Conflict Resolution
  • Types 40 wpm
  • Customer Service
  • Memorization

Timeline

Server

Yoshiharu Ramen
12.2024 - 06.2025

Bartender

Tokyo Wako
11.2023 - 12.2024

Sales Associate

Shell Gas Station
05.2023 - 01.2025

Customer Service

Walmart
09.2020 - 09.2022

Clerical Assistant

Denia Ferguson Family Trust
03.2020 - 05.2023

Crew

Chipotle
02.2018 - 02.2020

Server

Big Wok Mongolian Grill
08.2016 - 03.2018

Rancho Cucamonga High School

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CELESTE JOLIVETTE