Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
References
Timeline
Generic

Celeste Hofacket

Riverside

Summary

Results-driven professional in retail sales, known for high productivity and efficient task completion. Well-versed in customer service, inventory management, and sales strategy development. Excel at communication, problem-solving, and adaptability, ensuring exceptional customer experiences and team collaboration.

Overview

4
4
years of professional experience

Work History

Pro Shop Attendant

Eagle Glen Golf Club
04.2022 - Current
  • Resolved customer complaints in a timely manner while maintaining a professional attitude.
  • Ticketed, arranged and displayed merchandise to promote sales.
  • Answered store and merchandise questions and led customers to wanted items.
  • Greeted customers to determine wants or needs.
  • Recommended, selected and located merchandise based on customer desires.
  • Provided knowledge about product features and benefits to help customers make informed decisions.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Maintained a clean work area by sweeping floors, dusting shelves, taking out garbage.
  • Addressed customer complaints or referred them to management as needed.

Banquet Server

Eagle Glen Golf Club
04.2022 - Current
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Provided friendly, courteous service to create memorable moments for guests.
  • Answered guest questions about event plans and food service choices.
  • Served appetizers, delivered entrees, and refilled beverages for banquet guests.
  • Arranged linens and table settings according to seating plan and event theme.
  • Adhered to all health and safety regulations while serving food and beverages.
  • Handled food and beverage orders for up to 350 guests, delivering prompt and friendly service.
  • Performed opening and closing duties for banquet hall, following checklist to restock supplies and clean up all service areas.

Courtesy Clerk

Stater Bros
04.2021 - 12.2021
  • Ensured items were bagged efficiently using reusable, plastic, and paper bags.
  • Took unwanted items from checkout to proper location.
  • Packaged or bagged purchases and assisted customers with in-vehicle loading.
  • Oversaw collection shopping carts from parking lot to maintain clean, organized area.
  • Maintained cleanliness of checkout area by sweeping floors and wiping down counters.

Education

Bachelor of Science - Psychology With A Focus in Forensic Psychology

Grand Canyon University
Phoenix, AZ
07-2027

Skills

  • Conflict resolution
  • Regulatory compliance
  • Customer service
  • Inventory management
  • Team collaboration
  • Problem solving
  • Time management
  • Attention to detail
  • Money handling
  • Price checking
  • Strong work ethic
  • Staff training and development
  • POS system operation
  • Customer relationship building
  • Stock replenishment

Languages

Spanish
Limited

Accomplishments

  • Received awards in school for honor roll throughout my education. K-12.
  • Received athletic awards in softball and basketball
  • Had scholarship offers for college softball

References

References available upon request.

Timeline

Pro Shop Attendant

Eagle Glen Golf Club
04.2022 - Current

Banquet Server

Eagle Glen Golf Club
04.2022 - Current

Courtesy Clerk

Stater Bros
04.2021 - 12.2021

Bachelor of Science - Psychology With A Focus in Forensic Psychology

Grand Canyon University

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Celeste Hofacket