Celeste Hendricks
Riverside
Summary
Dynamic sales professional with a proven track record at VVS Smoke Shop, adept at driving revenue growth through strategic sales initiatives. Recognized for exceptional customer service and strong problem-solving skills, fostering client loyalty and satisfaction. Experienced in training teams and analyzing market trends to enhance product offerings and promotional strategies.
Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management.
Overview
10
10
years of professional experience
Work History
Sales Associate
7-eleven
02.2025 - 07.2025
- Assisted customers with product inquiries and provided exceptional service.
- Collaborated with team members to maintain organized sales floor displays.
- Engaged in training sessions to enhance product knowledge and sales techniques.
- Supported inventory management by restocking shelves and tracking stock levels.
- Processed transactions accurately using point-of-sale systems.
- Resolved customer complaints effectively, ensuring satisfaction and loyalty.
- Participated in promotional events to drive sales and brand awareness.
Sales Manager
VVS Smoke Shop
08.2015 - 11.2024
- Developed and implemented sales strategies to drive revenue growth.
- Trained and mentored new team members on sales techniques and product knowledge.
- Analyzed market trends and customer feedback to refine product offerings.
- Collaborated with marketing team to create promotional materials and campaigns.
- Maintained up-to-date knowledge of competitors' products and industry developments.
- Fostered strong relationships with key clients to enhance customer loyalty and retention.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
Education
Esthetician Certification - Esthetics/Beauty
Salon Success Academy
Corona, CA02-2022
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Problem-solving
- Excellent people skills
- Reliable and punctual
Languages
Spanish
Native or Bilingual
Timeline
Sales Associate
7-eleven
02.2025 - 07.2025
Sales Manager
VVS Smoke Shop
08.2015 - 11.2024
Esthetician Certification - Esthetics/Beauty
Salon Success Academy