Celeste Grant

• Managed day-to-day business operations.
• Consulted with customers to assess needs and propose optimal solutions.
• Trained and motivated employees to perform daily business functions.
• Established foundational processes for business operations.
• Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
• Evaluated suppliers to maintain cost controls and improve operations.
• Managed large budgets, collaborating with other departments to eliminate redundancies.
• Prepared bank deposits and handled business sales, returns and transaction reports.
• Introduced new methods, practices, and systems to reduce turnaround time.
• Worked with marketing teams to create print and online advertisements to bring in new customers.
• Conducted audit inspections and independent checks to verify parts and materials.
• Interacted well with customers to build connections and nurture relationships.
• Trained and guided team members to maintain high productivity and performance metrics.

Supported clients with any of the following:

• Office support – customer service, sales support, word processing, power point presentation, excel data entry, check/screen emails & voicemails, travel arrangements, event/workshop coordinating, create forms & templates in MS Word, mail etc;
• Financial support – full cycle bookkeeping – oversaw business budget planning, accounts receivable, accounts payable, general ledger, journal entries (monthly entries)in QuickBooks or excel spreadsheet, HST calculations & filing, liaison with CRA, monthly reporting, banking, invoicing, paying bills, etc.
• Marketing Support – Social media, electronic newsletter, website updates, mail merge & bulk mailing, compile survey data, etc.Oversaw end-to-end business processes to maintain proficiency and profitability.
• Consulted with customers to assess needs and propose optimal
• Introduced new methods, practices, and systems to reduce turnaround time.
• Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
• Worked with marketing teams to create print and online advertisements to bring in new customers.