Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Celeste Delk

San Jacinto/ Porterville CA

Summary

Shift Supervisor at Starbucks with proven leadership and customer service skills. Expertise in cash handling and inventory management, enhancing team collaboration and workflow efficiency. Recognized for effective conflict resolution, fostering a positive atmosphere that increases employee satisfaction and customer loyalty. Committed to maintaining safety standards and optimizing resources to meet operational demands.

Overview

4
4
years of professional experience

Work History

Shift Supervisor

Starbucks
San Jacinto
12.2024 - Current
  • Supervised team operations during shifts to ensure workflow efficiency.
  • Trained new employees on company policies and safety procedures.
  • Coordinated staff schedules to maintain adequate coverage during busy periods.
  • Monitored inventory levels and assisted in stock replenishment processes.
  • Conducted regular safety inspections to uphold workplace standards.
  • Resolved employee conflicts promptly to maintain a positive work environment.
  • Communicated daily objectives and expectations to team members clearly.
  • Communicated clearly with employees regarding job duties, expectations, and policies.

Barista

Starbucks
07.2022 - Current
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Controlled line and crowd with quick, efficient service.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Maintained regular and consistent attendance and punctuality.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Prepared and served a variety of coffee beverages to customers.

Crew Member

Mc Donalds
04.2021 - 07.2022
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.

Sales Associate

Journeys Shoes
04.2022 - 06.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Front End Cashier

Walmart
08.2021 - 04.2022
  • Enhanced customer satisfaction by providing efficient and friendly service during checkout.
  • Maintained a well-organized and clean workstation, ensuring a positive shopping experience for customers.
  • Supported stocking efforts by organizing shelves near the front end cashier area, maintaining a visually appealing presentation of merchandise.
  • Handled high volumes of transactions with accuracy, contributing to overall store sales goals.
  • Balanced cash drawers accurately at the end of each shift, minimizing discrepancies and ensuring financial integrity.
  • Organized items on shelves to help customers locate products easily and quickly.
  • Approached every question or concern with calm and level-headed approach.

Education

High School Diploma -

Porterville High School
Porterville, CA
06.2022

Skills

  • Friendly and outgoing demeanor
  • Team collaboration
  • Cash handling expertise
  • Opening and closing procedures
  • Active listening skills
  • Maintaining cleanliness
  • Leadership in teams
  • Adaptability and creativity
  • Order taking proficiency
  • Exceptional customer service
  • Cash register operation
  • Safe food handling practices
  • Conflict resolution strategies
  • Safety compliance knowledge
  • Inventory management skills
  • Schedule coordination abilities
  • Effective communication skills
  • Time management techniques
  • Workflow optimization strategies
  • Problem solving capabilities

References

References available upon request.

Timeline

Shift Supervisor

Starbucks
12.2024 - Current

Barista

Starbucks
07.2022 - Current

Sales Associate

Journeys Shoes
04.2022 - 06.2022

Front End Cashier

Walmart
08.2021 - 04.2022

Crew Member

Mc Donalds
04.2021 - 07.2022

High School Diploma -

Porterville High School

Similar Profiles

CREATE PROFILE
Celeste Delk