Celeste Bountour
Willow Creek
Summary
Offering strong interpersonal skills and adaptability, enhancing employee relations and implementing performance management systems. I'm ready to learn and grow as a team at Bigfoot Dispensary. Skilled in HR policies and team management, I excel in creating positive work environments, bringing collaborative and positive attitude, well-suited for managing diverse teams and fostering productive workplace. Expertise in payroll administration and staff training underpins my commitment to operational excellence and workforce development.
Overview
6
6
years of professional experience
Work History
HR Manager
Emerald Family Farms
09.2024 - Current
- Managed employee relations, investigating and resolving conflicts to maintain a positive work environment.
- Implemented performance management systems, providing constructive feedback and coaching opportunities for employees.
- Oversaw payroll functions, ensuring accuracy while maintaining strict confidentiality standards for sensitive employee information.
- Collaborated closely with department heads in executing strategic workforce planning initiatives that aligned human capital resources with company goals.
- Responsible for all METRC inputs and transfers.
Restaurant Manager
Raging Creek Pub
04.2024 - 09.2024
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Maintained a clean and sanitary establishment.
- Participated in inventory orders and weekly grocery trips to stock for the upcoming week.
Bar Manager
Needlerock Brewery
06.2019 - 01.2020
- Closed out cash register and prepared cashier report at close of business.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Mentored and trained staff members to ensure exceptional customer service standards.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
Education
Bachelor of Arts - Journalism And Mass Communication
Humboldt State University
Arcata, CA05-2016
High School Diploma -
Huntington Beach High School
Huntington Beach, CA06-2011
Skills
- HR policies and procedures
- Team management
- Staff training
- New employee orientation
- Inventory control and record keeping
- Customer engagement
- Operations management
- Payroll administration
Timeline
HR Manager
Emerald Family Farms
09.2024 - Current
Restaurant Manager
Raging Creek Pub
04.2024 - 09.2024
Bar Manager
Needlerock Brewery
06.2019 - 01.2020
Bachelor of Arts - Journalism And Mass Communication
Humboldt State University
High School Diploma -
Huntington Beach High School
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