Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Ceisly Irias Andino

Los Angeles

Overview

4
4
years of professional experience
1
1
Certification

Work History

Retail

Krispy Kreme
05.2023 - Current
  • Provided exceptional customer service, addressing inquiries and resolving issues to ensure a positive experience.
  • Assisted in daily operations, including food preparation, inventory management, and cash handling.
  • Handled phone orders and inquiries efficiently, contributing to increased customer satisfaction.
  • Occasionally took on managerial responsibilities, including supervising team members and ensuring adherence to company policies and procedures.
  • Boosted customer engagement by implementing creative retail marketing strategies.
  • Boosted customer satisfaction by implementing efficient retail strategies and streamlining store operations.
  • Maximized sales opportunities by collaborating closely with retail partners on special promotions and exclusive releases.

Mentor

SEEDS Program USC
02.2022 - 05.2024
  • Educated and engaged over 20 students in scientific concepts using interactive video game platforms.
  • Designed and delivered lessons tailored to various learning styles, enhancing student understanding and interest in science.
  • Collaborated with classmates and faculty to review data and improve program effectiveness through feedback and analysis.
  • Organized and facilitated work meetings to discuss progress, share insights, and strategize on student engagement.
  • Facilitated workshops to enhance student engagement and learning outcomes.
  • Developed individualized mentoring plans to support diverse student needs.
  • Coordinated group activities fostering teamwork and leadership skills among participants.
  • Monitored student progress, providing constructive feedback for continuous improvement.
  • Collaborated with faculty to align mentorship strategies with academic goals.
  • Trained new mentors on program protocols and effective communication methods.
  • Served as a role model for professionalism, integrity, and dedication within the mentorship program environment.
  • Guided mentees in overcoming challenges by sharing personal experiences and offering practical advice.

Education

Bachelor of Science - Business Analytics And Cyber Security

California State Dominguez Hills
Carson, CA
12-2027

A.A. - Computer Science

West Los Angeles College
Los Angeles, California
06.2024

A.A. - Science Behavioral & Social Sciences

West Los Angeles College
Los Angeles, California
06.2024

A.A. - Liberal Arts & Science Math

West Los Angeles College
Los Angeles, California
06.2024

Skills

  • Mentoring and Coaching
  • Data Analysis
  • Communication and Collaboration
  • Educational Technology
  • Customer Service Excellence
  • Team Collaboration
  • Time Management
  • Problem-Solving
  • Retail Industry Understanding
  • Fashion retail
  • Retail energy sales
  • Retail experience

Certification

CPR

LAPD Cadets

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Retail

Krispy Kreme
05.2023 - Current

Mentor

SEEDS Program USC
02.2022 - 05.2024

A.A. - Computer Science

West Los Angeles College

A.A. - Science Behavioral & Social Sciences

West Los Angeles College

A.A. - Liberal Arts & Science Math

West Los Angeles College

Bachelor of Science - Business Analytics And Cyber Security

California State Dominguez Hills
Ceisly Irias Andino