Ceisly Irias Andino
Los Angeles
Overview
4
4
years of professional experience
1
1
Certification
Work History
Retail
Krispy Kreme
05.2023 - Current
- Provided exceptional customer service, addressing inquiries and resolving issues to ensure a positive experience.
- Assisted in daily operations, including food preparation, inventory management, and cash handling.
- Handled phone orders and inquiries efficiently, contributing to increased customer satisfaction.
- Occasionally took on managerial responsibilities, including supervising team members and ensuring adherence to company policies and procedures.
- Boosted customer engagement by implementing creative retail marketing strategies.
- Boosted customer satisfaction by implementing efficient retail strategies and streamlining store operations.
- Maximized sales opportunities by collaborating closely with retail partners on special promotions and exclusive releases.
Mentor
SEEDS Program USC
02.2022 - 05.2024
- Educated and engaged over 20 students in scientific concepts using interactive video game platforms.
- Designed and delivered lessons tailored to various learning styles, enhancing student understanding and interest in science.
- Collaborated with classmates and faculty to review data and improve program effectiveness through feedback and analysis.
- Organized and facilitated work meetings to discuss progress, share insights, and strategize on student engagement.
- Facilitated workshops to enhance student engagement and learning outcomes.
- Developed individualized mentoring plans to support diverse student needs.
- Coordinated group activities fostering teamwork and leadership skills among participants.
- Monitored student progress, providing constructive feedback for continuous improvement.
- Collaborated with faculty to align mentorship strategies with academic goals.
- Trained new mentors on program protocols and effective communication methods.
- Served as a role model for professionalism, integrity, and dedication within the mentorship program environment.
- Guided mentees in overcoming challenges by sharing personal experiences and offering practical advice.
Education
Bachelor of Science - Business Analytics And Cyber Security
California State Dominguez Hills
Carson, CA12-2027
A.A. - Computer Science
West Los Angeles College
Los Angeles, California06.2024
A.A. - Science Behavioral & Social Sciences
West Los Angeles College
Los Angeles, California06.2024
A.A. - Liberal Arts & Science Math
West Los Angeles College
Los Angeles, California06.2024
Skills
- Mentoring and Coaching
- Data Analysis
- Communication and Collaboration
- Educational Technology
- Customer Service Excellence
- Team Collaboration
- Time Management
- Problem-Solving
- Retail Industry Understanding
- Fashion retail
- Retail energy sales
- Retail experience
Certification
CPR
LAPD Cadets
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Retail
Krispy Kreme
05.2023 - Current
Mentor
SEEDS Program USC
02.2022 - 05.2024
A.A. - Computer Science
West Los Angeles College
A.A. - Science Behavioral & Social Sciences
West Los Angeles College
A.A. - Liberal Arts & Science Math
West Los Angeles College
Bachelor of Science - Business Analytics And Cyber Security
California State Dominguez Hills