Ceirra Little

• Executed order picking, packaging, and shipment preparation to ensure accurate and timely customer deliveries.
• Improved operational efficiency by streamlining fulfillment processes and reducing order processing time.
• Managed curbside pickup and order delivery services, ensuring accurate, timely, and customer-focused order fulfillment.
• Balanced order fulfillment responsibilities with customer service by assisting shoppers with product recommendations, merchandise location, and resolving inquiries while maintaining fulfillment productivity and accuracy.

Internal Key Carrier (Feb 2026 – Present)
Supported store operations including opening procedures, receiving deliveries, trailer access, and assisting with cash office tasks such as Brinks pickups and equipment access.

• Led the Footwear Department to exceed sales goals and maintain operational excellence.
• Trained, onboarded, and mentored new team members.
• Provided expert product recommendations and exceptional customer service.
• Managed inventory, merchandising, and department presentation standards.
• Promoted a positive, inclusive environment for teammates and customers.
• Processed footwear shipments by unloading, unboxing, organizing, and stocking inventory to maintain product availability.

• Provided exceptional customer service by assisting customers with product selection, locating merchandise, and resolving inquiries.
• Processed cash transactions, returns, exchanges, and order pickups with accuracy and efficiency.
• Maintained organized sales floors by stocking merchandise, folding apparel, and managing footwear displays.
• Upheld store standards through professional communication, attention to detail, and strong customer engagement.

Extracurricular Activities

• University of Saint Katherine Women’s Soccer (2021–2023)
  Awarded 2021 Offensive Player of the Year and First Team All-CAL Pac recognition; helped lead team to two playoff semifinal appearances.