Ceili Konschuk

• Interacted with customers by phone, email, or in-person to provide information.
• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Maintained electronic and paper filing systems for easy retrieval of information.
• Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
• Organized, facilitated and participated in community service efforts.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

• Ensured safety and comfort of customers onboard aircraft.
• Verified aircraft and passenger compliance with policies, regulations, and safety guidance.
• Resolved passenger conflicts and medical emergencies during flights.
• Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
• Clearly explained and demonstrated safety and emergency procedures to passengers prior to takeoff.
• Greeted passengers, assisted with carry-on baggage storage and delivered onboard announcements.
• Performed pre-flight safety checks to verify oxygen masks, life jackets and other emergency equipment in good working order.
• Demonstrated proper use of safety equipment and seatbelts to inform and educate passengers prior to takeoff.
• Answered passenger questions and provided solutions to issues arising during flights.
• Facilitated boarding process by greeting passengers upon arrival to aircraft and providing direction to seats.
• Assisted passengers with disabilities by providing wheelchairs and supporting throughout airport to provide excellent customer service.
• Collected trash, tidied up aisles and wiped down surfaces during and in between flights to keep cabin clean.
• Performed pre-flight cabin checks to maintain operational safety equipment.
• Responded to passenger emergencies to provide first aid.
• Collaborated with flight crew to maximize smooth and safe flights.
• Advised passengers of flight regulations to maximize safety and security.

Daily maintenance of Combines, tractors, augers -fueling and greasing

Picking up and delivery of parts for machinery

Transporting equipment to and from fields

Driving grain cart to unload combines and fill semi trucks

Test grain for moisture and report to Farm manger

Work as a Team player

• Remained calm and poised when dealing with difficult customers or during busy shifts.
• Kept server areas clean and stocked to increase efficiency while working tables.
• Used cash registers and credit card machines to cash out customers.
• Greeted new customers, discussed specials, and took drink orders.
• Bussed and reset tables to keep dining room and work areas clean.
• Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
• Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.

• Handled customer inquiries and suggestions courteously and professionally.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Answered constant flow of customer calls with minimal wait times.
• Answered customer telephone calls promptly to avoid on-hold wait times.
• Updated account information to maintain customer records.
• Clarified customer issues and determined root cause of problems to resolve product or service complaints.
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

• collecting of cash from slot machines
• collecting of cash from individual dealers & croupiers
• validating accuracy of cash collected
• responsible for tabulating all the money collected and creating the deposit for the entire casino
• adhere to AGLC rules and regulations for Casinos
• maintain safe working conditions and following security protocols
• Team player