Cehenna Ramputhy Bhuruth
Mississauga,ON
Summary
Human Resources Associates with 1 year of experience assisting with and fulfilling organization staffing needs and requirements. I have a proven track record of using my excellent personal, communication, and organization skills to lead and improve HR departments, recruit excellent personnel, and improve department efficiencies. Team player with excellent communication skills, high-quality work, drive, and high self-motivation. Strong negotiating skills, business acumen, and the ability to work independently.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Customer Support
Navigate Biz accounting limited
09.2023 - 12.2023
- Provide immediate and customer-focused assistance to clients regarding their account number and banking
- Answered a constant flow of customer calls, with up to 5 calls in queue per minute
- Gather and verify all required customer information for security purposes
- Accurately documented, researched, and resolved customer service issues
- Extensive knowledge of insurance-related policies and legislation
- Attention to detail, Strong written communication skills, Computer skills, Verbal communication, and Interpersonal skills
HR Associate / Recruiter
TSR Management Services LTD Mauritius
11.2022 - 07.2023
- Assists customers and companies with recruitment policies and selection
- Interview candidates, make contracts, and set up meetings and appointments
- Handling complaints from staff and working on company expenses and candidates' traveling expenses
- Screening of freelancers and consulting
- Conducted phone interviews to assess applicants' relevant knowledge, skills, experience, and aptitudes
- Studied job descriptions and qualifications to determine applicant requirements
- Built strong relationships with internal and external candidates to ensure an excellent hiring experience
- Conducted reference checks, background screening, and other pre-employment checks to verify information on applicant's resume
- Advertised job opportunities on social media platforms and job boards
- Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations
HR Trainee
Sunrise Attitude Hotel Mauritius
03.2022 - 08.2022
- Welcoming and greeting clients on the main entrance
- Assisting employers and employees on phone for attendance and dealing with merchants
- Inserting newcomers on systems such as Sicorax also assists in Payroll
- Review all training dashboards and matrix and submit as per deadline
- Attendance on Vipertex, time attendance, leaves and shift management
- To maintain confidentiality of information and be in line with the Data Protection Act
- Continuously monitoring punctuality and absenteeism, followed by corrective measures as per the disciplinary policy
- To ensure proper functioning and data input in time and attendance system
- Ensure all new comers have a proper induction
- Act as coordinator for the Departmental Trainer program
- To ensure clear lines of communication exist at all levels with regards to memo, welfare, policies and procedures pertaining to the company
HR Intern
Sunrise Attitude Hotel Mauritius
01.2022 - 02.2022
- Welcoming and Greeting Applicants, assisting in conducting Interviews followed by the Head of Departments
- Ensure all new comers have a proper induction
- And filing and compiling of collaterals and inserting in an Excel
Education
BACHELOR OF COMMERCE - DOUBLE MAJOR MANAGEMENT AND HUMAN RESOURCE MANAGEMENT
CURTIN UNIVERSITY (MAURITIUS)
Mauritius06.2023
CERTIFICATE AND DIPLOMA - MICROSOFT OFFICE LEVEL 1 -3
UNICOMP ST PIERRE MAURITIUS
Mauritius03.2023
HIGHER SCHOOL CERTIFICATE O LEVEL -
MANILAL DOCTOR SSS
Mauritius11.2018
SCHOOL CERTIFICATE O LEVEL -
LALMATIE MAURITIUS
Mauritius11.2016
Skills
- Fluently speak English, French and Hindi
- Strong organizational, interpersonal and communication skills
- Proficient with Microsoft word, Excel, Power Point, Internet, Emailing and Social Media
- Client service excellence - strive to exceed expectations in all situations
- Effectively identify and resolve problems using available resources in a fast-paced and busy environment
- Expert in completing high-volume daily outbound and inbound calls
- Committed, punctual and self-motivated worker, able to complete multi-tasks independently
- Very motivated and committed to learning new things
- Proficient in providing personal care services to clients according to care plans and established standards
- Strong understanding of activities of daily living and the ability to assist clients with them
- Excellent communication skills to establish rapport and maintain effective relationships with clients and their families
- Skilled in documentation using mobile devices for efficient record-keeping and communication
- Strong organizational skills to manage work schedules and prioritize tasks effectively
- Empathetic and patient approach when dealing with clients with diverse needs
- Ability to work collaboratively as part of a team and take direction from supervisors
Certification
- Police Check - Morality Certificate
- Covid Vaccine - 1st ,2nd Dose and 3rd dose
Languages
French
Native or Bilingual
English
Native or Bilingual
Timeline
Customer Support
Navigate Biz accounting limited
09.2023 - 12.2023
HR Associate / Recruiter
TSR Management Services LTD Mauritius
11.2022 - 07.2023
HR Trainee
Sunrise Attitude Hotel Mauritius
03.2022 - 08.2022
HR Intern
Sunrise Attitude Hotel Mauritius
01.2022 - 02.2022
BACHELOR OF COMMERCE - DOUBLE MAJOR MANAGEMENT AND HUMAN RESOURCE MANAGEMENT
CURTIN UNIVERSITY (MAURITIUS)
CERTIFICATE AND DIPLOMA - MICROSOFT OFFICE LEVEL 1 -3
UNICOMP ST PIERRE MAURITIUS
HIGHER SCHOOL CERTIFICATE O LEVEL -
MANILAL DOCTOR SSS
SCHOOL CERTIFICATE O LEVEL -
LALMATIE MAURITIUS
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