Summary
Overview
Work History
Education
Skills
Certifications And Diplomas
Languages
Timeline
Generic

Cedrica Delisser

Caledonia,Ontario (ON)

Summary

Hardworking and enthusiastic professional with experience in customer service and event planning, notably at Electric Diner. Proven ability to enhance guest relations and optimize seating efficiency. Skilled in POS operations and social media management, consistently delivering exceptional hospitality and fostering engaging environments. Committed to achieving high levels of customer satisfaction in fast-paced environments.

Overview

5
5
years of professional experience

Work History

Host

Electric Diner
04.2025 - Current
  • Welcomed customers, ensuring prompt seating to enhance overall guest experience.
  • Organized restaurant seating to provide attentive service throughout dining experience.
  • Managed reservations using OpenTable to optimize seating efficiency.
  • Applied customer service skills to resolve guest inquiries and improve satisfaction.
  • Assisted servers and bar staff with food running, glassware, billing, and table maintenance.
  • Processed orders and prepared beverages at bar during peak times.
  • Handled takeout orders by packaging and coordinating pickups.
  • Operated POS system (Touch Bistro) to facilitate efficient transactions and accurate order processing.

Youth Group Administrator

OMEGA YOUTH GROUP
Hamilton
04.2023 - Current
  • Planned and organized youth group events to enhance engagement and participation.
  • Coordinated community volunteer activities to foster collaboration and support.
  • Assisted youth group president in leadership and event execution.
  • Managed social media accounts to promote events and increase visibility.
  • Utilized graphic design skills to create promotional materials for events.
  • Employed Microsoft applications to streamline communication and project management.
  • Provided childcare for ages five to fourteen during group activities.
  • Ensured effective coordination among volunteers for successful event outcomes.

Game Day Retail Sales Associate

HAMILTON SPORTS GROUP
04.2023 - Current
  • Service visitors to Tim Horton's Field during Hamilton Tiger-Cats games and Forge FC matches
  • Assist in selling team merchandise
  • Use of the following skills:

1. Customer service

2. POS operations

3. Sales

Host/Barback

The Avro
11.2025 - 01.2026
  • Welcomed customers and ensured timely seating for all guests.
  • Organized restaurant seating to optimize guest flow and service efficiency.
  • Assisted servers with food running to maintain prompt service.
  • Took orders for tables as needed to support staff workflow.
  • Utilized customer service skills to enhance guest experiences.
  • Operated POS system (Touch Bistro) for efficient transaction processing.
  • Exhibited hospitality by providing attentive and personalized service.

Volleyball Team Manager

CATHEDRAL HIGH SCHOOL
Hamilton
09.2021 - 04.2025
  • Aiding the coach of the volleyball teams of Cathedral High School
  • Assist in team well being during games and practices
  • Relaying information between the coach and team and between the referee and coach

Host

Turtle Jack's Muskoka and Grill
09.2022 - 09.2023
  • Welcomed customers and ensured prompt seating for all guests.
  • Coordinated restaurant seating to enhance guest experience and ensure attentive service.
  • Exhibited strong customer service skills to meet diverse needs in fast-paced environment.
  • Delivered exceptional hospitality to create inviting atmosphere for patrons.
  • Partnered with staff to deliver seamless service during peak hours, improving overall customer satisfaction.
  • Took and packaged takeout orders accurately and efficiently.
  • Executed POS operations to streamline transactions and enhance efficiency.
  • Maintained cleanliness and organization to support overall restaurant operations.

Education

Associate of Applied Science - Pre-Health Sciences

Niagara College
Welland, ON
12-2026

High School Diploma - French Immersion program, university classes

Cathedral High School
Hamilton, ON
06-2025

Skills

  • Reservation management
  • Event planning
  • Customer service
  • Customer service
  • Guest relations
  • POS operations
  • Sales and operations
  • Office applications
  • Microsoft proficiency
  • Visual presentation
  • Social media management
  • Communication skills
  • Guest relations
  • Front of house organization

Certifications And Diplomas

  • Smart Serve, 09/01/25
  • DELF Certificate, 07/01/25
  • High School Diploma, 06/01/25
  • CPR/AED Level C, 03/01/24

Languages

English
Native/ Bilingual
French
Native/ Bilingual

Timeline

Host/Barback

The Avro
11.2025 - 01.2026

Host

Electric Diner
04.2025 - Current

Youth Group Administrator

OMEGA YOUTH GROUP
04.2023 - Current

Game Day Retail Sales Associate

HAMILTON SPORTS GROUP
04.2023 - Current

Host

Turtle Jack's Muskoka and Grill
09.2022 - 09.2023

Volleyball Team Manager

CATHEDRAL HIGH SCHOOL
09.2021 - 04.2025

Associate of Applied Science - Pre-Health Sciences

Niagara College

High School Diploma - French Immersion program, university classes

Cathedral High School
Cedrica Delisser