Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Cedric reid

91 Muir Drive Unit 38 Scarborough ,ON

Summary

Highly motivated customer service oriented leader with more than 14 years experience and operation maintenance and inspection of water distribution and wastewater collection infrastructure including experience in the role as of acting maintenance worker one.

Possesses a strong track record of customer service excellence as well as strong communication skill , with an ability to communicate both orally and in writing at all levels of organization and with the public.

Prioritize the planning organizing coordinating and execution of work to strike an appropriate balance of efficiency, cost-effectiveness and customer satisfaction

Team leader with a strong teamwork and interpersonal skill, including an ability to teach,coach and motivate colleagues to achieve performance excellence

Overview

20
20
years of professional experience

Work History

Water Maintenance Worker 1

Toronto water
Toronto , ON
11.2022 - Current
  • Leads a team of staff and delegates and assigns duties.
  • Provides work direction to crews. Assign work activities.
  • Provides training related to work function to staff designated as supervisor as defined by the OHSA, act as the city contact on site and is deemed to be the competent individual as defined by the OHSA as it relates to the job functions
  • Installation of water and wastewater system and appurtenances
  • Test and calibrate all water and wastewater service appurtenances
  • Maintain accurate daily records utilizing field sheets and or electronic devices utilizes a variety of hand and power tools and various equipment vehicle associated with water and wastewater operations.
  • Responds and interact with customers related to operations, maintenance and or repair and install and inspection of water and wastewater.
  • Ensure that work is performed in a clean and safe manner in compliance with city policies and OHSA perform field water quality test.

Water Maintenance Worker 2

toronto water
toronto, ontario
09.2015 - 11.2022
  • Maintained clear and safe workspace areas to meet OSHA standards.
  • Identified problems during daily work inspections and addressed concerns.
  • Performed tasks to maintain on-site physical security, safety and efficiency.
  • Notified management about necessary repairs or professional service needs for building operating systems.
  • Maintained compliance with internal and regulatory safety standards.
  • Diagnosed and repaired mechanical issues according to industry standards.
  • Lead a team of staff and delegate and assign duties
  • Provide high quality customer service at all time
  • Document and complete work order in Hansen in a timely and through manner
  • Use problem solving skill and innovative approaches to ensure all tasks are completed with high quality
  • Overseas stuff on the job performance and coaches and motivates colleagues to achieve performance excellent and effective completion of work

Water Maintenance Worker 3

Toronto water
Toronto, ON
09.2008 - 09.2015
  • Efficiently and effectively completed service repair and maintenance including sewer maintenance hydrant repairs and water main repairs
  • Received the training and acquire extensive experience operating a Hydro Vactor.
  • Provided high quality customer service all times.

Driver Loader, Solid Waste (2005-2008)

City of Toronto
Toronto, ON
10.2005 - 09.2008

Maintenance and waste removal of residential garbage

Experienced operator of side Packer garbage truck

Experience operator of standard rear loader garbage truck

Perform duties in all weather conditions.

  • Achieved consistently high customer scores due to exceptional service.

Education

High School Diploma -

Sir Wilfred Larry Collegiate
Toronto, ON
05.1996

Skills

  • highly capable to perform repairs maintenance inspections and installations of water and wastewater systems and appurtenance competent individual in leadership roll when required can test and calibrates all water and wastewater services appurtenances able to responds and interact with customers contractors and other agencies related to operation maintenance
  • well capable to assess and determine the level of appropriate action required to correct or deal with assigned activities related to water and wastewater well capable to prepare job sites by erecting barricades traffic control signs preparing traffic control plans and installing shoring in excavations as required able to read utility drawings able to perform field water quality test maintain accurate daily records

Accomplishments

well experienced in operation, maintenance inspections and installation of water and waste water services and appurtenances and the related tools and equipment. experience and trained in confined space entry. shoring,trenching and other health and safety procedures and regulations. highly competent and capable to respond as a supervisor on site.optain and maintain a valid province of ontario class D license with Z endorsement. posses water distribution class 1 certificate of competency issue by the ministry of environment. have a secondary school diploma.

Timeline

Water Maintenance Worker 1

Toronto water
11.2022 - Current

Water Maintenance Worker 2

toronto water
09.2015 - 11.2022

Water Maintenance Worker 3

Toronto water
09.2008 - 09.2015

Driver Loader, Solid Waste (2005-2008)

City of Toronto
10.2005 - 09.2008

High School Diploma -

Sir Wilfred Larry Collegiate
Cedric reid