Cedric Mizero
Saint John,NB
Summary
Bilingual (EN/FR) sales professional with over 5 years of experience in end-to-end business development, relationship management, and technology-driven solutions. Strong record of winning new accounts, negotiating agreements, and consistently reaching or surpassing revenue targets. Skilled at prospecting by phone, email, and networking to build high-quality pipelines. Proficient in Salesforce and CRM tools to track opportunities, forecast outcomes, and streamline the sales process. Background includes supporting clients in transportation, logistics, finance, and tech-enabled services, providing valuable insight into the challenges of SMB operators. Known for a growth mindset, curiosity about customer operations, and commitment to long-term client success.
Overview
8
8
years of professional experience
Work History
Bilingual Sales Development
TEKsystems
Toronto, Ontario
11.2024 - Current
- Engage in structured outreach, averaging 70–80 activities daily (calls, emails, LinkedIn), to uncover and qualify decision-makers.
- Partner with senior reps to coordinate discovery sessions, advance deals, and increase conversion rates.
- Improved lead quality by prioritizing prospects in growth industries, resulting in a 20% increase in the qualified pipeline.
- Adapted pitch strategies based on prospect feedback, enhancing response rates, and improving meeting set rates.
Business Development Specialist
E-Pro Bot
Toronto, Ontario
02.2024 - Current
- Managed the complete sales process: research, prospecting, needs analysis, proposal creation, negotiation, and deal closing.
- Closed contracts ranging from $10k to $70k with SMB owners and operations managers across the logistics and services sectors.
- Strengthened the client base by securing more than three strategic accounts in the first six months, driving recurring revenue growth.
- Delivered market insights and client feedback to product teams, influencing solution enhancements.
Financial Advisor
National Bank Of Canada
01.2023 - 08.2023
- Advised clients on financial strategies, helping them meet retirement and investment goals.
- Handled 100+ active client accounts, providing personalized guidance that boosted loyalty and retention.
- Mentored new advisors, encouraging collaboration and consistent sales performance.
Bilingual Inside Sales Executive
Xerox
06.2022 - 12.2022
- Set and exceeded inside sales goals by establishing ambitious targets and motivating sales representatives
- Updated accounts and maintained long-term relationships with clients
- Cultivated productive relationships and maintained quality communications with account contacts to maximize client retention
- Prepared pricing strategies for current customers to enhance sales and increase profitability
- Trained employees on new technology and sales methods to build highly-knowledgeable and successful team
Bilingual Appointment Coordinator
Quorum Information Technologies
09.2021 - 06.2022
- Receive and respond to inbound calls from customers with a variety of support needs
- Complete outbound calls to customers regarding vehicle maintenance recommendations
- Monitored and optimized inventory, and reordered materials as required
- Conferred with managers, sales teams, and engineering personnel to revise plans and achieve demanding targets
- Managed filing system, entered data and completed other clerical tasks
- Scheduled appointments for customers in person or over telephone.
Managing Director
MizeroLogistics
03.2020 - 05.2021
- Monitored logistics performance and identified improvement opportunities
- Directed operations of a transportation truck fleet, optimizing logistics and client service
- Wrote and negotiated contracts, securing new business and expanding client base
- Conducted client meetings, cultivating relationships and identifying new opportunities
Customer Experience Associate
TD Bank
05.2019 - 08.2020
- Delivered personalized banking solutions, achieving high customer satisfaction and loyalty
- Processed financial transactions with compliance to banking regulations and standards
- Recommended operational improvements, contributing to excellence in customer service
- Provided insightful financial advice, facilitating informed customer decision-making
Associate Sales Manager
Tip-Top Tailors
11.2017 - 03.2020
- Managed store operations, ensuring customer experience excellence
- Consistently surpassed sales targets through effective customer engagement
- Built and sustained strong customer relationships, encouraging repeat business
- Oversaw customer satisfaction, implementing feedback for service improvement
Sales Consultant Seasonal
Saint John Volkswagen
05.2018 - 09.2018
- Expertise in models of Volkswagen vehicles
- Welcome incoming clients and address their inquiries
- Tasked with guiding customers to the appropriate vehicle
- Handle negotiations regarding vehicle pricing and trade-in values with clients
- Facilitate vehicle financing arrangements via the dealership's finance division
Education
Diploma - Business Administration/ Information Technology
NBCC
Saint John, NBDiploma - Business Administration/ Financial Management
NBCC
Saint John, NBBachelor of Science - Accounting
Adventist University of Central Africa
Kigali, RwandaSkills
- Business development and closing deals
- Prospecting (cold calling, email, networking)
- Pipeline growth and account strategy
- Salesforce and CRM (forecasting, deal tracking)
- Contract negotiation and quota attainment
- SMB and mid-market sales (5k–70k deal sizes)
- Relationship building and customer success
- Industry insight: transportation, logistics, tech solutions
- Bilingual: English and French
Languages
English
Full Professional
French
Full Professional
Swahili
Full Professional
Kirundi
Native/ Bilingual
Reference
Upon request
Timeline
Bilingual Sales Development
TEKsystems
11.2024 - Current
Business Development Specialist
E-Pro Bot
02.2024 - Current
Financial Advisor
National Bank Of Canada
01.2023 - 08.2023
Bilingual Inside Sales Executive
Xerox
06.2022 - 12.2022
Bilingual Appointment Coordinator
Quorum Information Technologies
09.2021 - 06.2022
Managing Director
MizeroLogistics
03.2020 - 05.2021
Customer Experience Associate
TD Bank
05.2019 - 08.2020
Sales Consultant Seasonal
Saint John Volkswagen
05.2018 - 09.2018
Associate Sales Manager
Tip-Top Tailors
11.2017 - 03.2020
Diploma - Business Administration/ Information Technology
NBCC
Diploma - Business Administration/ Financial Management
NBCC
Bachelor of Science - Accounting
Adventist University of Central Africa
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