Summary
Overview
Work History
Education
Skills
Volunteering
Timeline
Barista

Cédric Brouillette

Summary

Friendly Barista with great people skills and sales experience. Dedicated to creating personalized customer experiences while offering expertise in coffee production, and preparation. Strong knowledge of roasting and brewing, with enthusiasm for promoting sustainable and fair-trade coffee. Client-focused in the Retail and Service Industry. My objective is to impact my career and successfully enrich myself with a world class customer service or retail organization where I am consistently challenged and given opportunity to grow with a business. I am hard working, learn quickly, positive and a team player.

Overview

5
5
years of professional experience

Work History

Barista

Arvo Coffee
11.2022 - Current
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • As a barista, I make a diverse list of drinks on which I personalize with distinct latte art, help producing our homemade syrups, handle customers' needs and tidy our retail section
  • Controlled line and crowd with quick, efficient service.

Bakery Assistant

Marvelous by Fred
08.2021 - 11.2021
  • Maintained clean, organized kitchen to maximize efficiency and food safety.
  • Arranged bakery displays to showcase baked goods, cakes and pies to drive product sales.
  • Assisted customers with helpful attitude and positive approach.

Restaurant Waiter

St-Hubert
06.2021 - 08.2022
  • As a server, I was assigned multiple tables to take care during their meal. I recommended items from our menu such as appetizers, main courses and drinks. I offered a satisfying service to all my customers, worked in teams with my coworkers and concocted drinks to satisfy my clientele.
  • Cultivated warm relationships with regular customers.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.

Barista

Rooster Coffee House
08.2020 - 03.2021
  • I helped customers with their food and drinks orders, managed the retail section of the shop, gave detailed information on our products and questionings, etc.
  • Cleaned counters, machines, utensils and seating areas daily.
  • Created original artwork for specials board display daily.
  • Educated staff by sharing knowledge and expertise of coffees, teas and merchandise.

Restaurant Busser

La Casa du Spaghetti
04.2018 - 08.2020
  • Assisted with moving tables, chairs, and other restaurant service equipment within dining rooms.
  • Provided respectful and courteous bussing services while operating within active dining rooms.
  • Reset used tables within prescribed timeframes to expedite turnover and increase available dining room space.
  • Collaborated with team members to address emergent dining room situations and fill gaps in duty schedules.

Education

No Degree - Film Studies

Cégep De Granby-Haute-Yamaska
Granby, QC

High School Diploma -

École Secondaire L'Envolée
Granby, QC
06.2020

Skills

  • Food and Beverages Preparation and Safety
  • Adaptive and Creative
  • Coffee and Tea Expertise
  • Team Player
  • Hospitality Service Expertise
  • Espresso Machine Operation and Maintenance
  • Fluent in French and English
  • Quick Learner

Volunteering

DMG (half marathon of Granby) - October 2015 - October 2019

Managed a team to assist runners, cleaned up and helped people in need.

Charity event for Maison Alice Desmarais Granby – October 2019

Hosted the event, played piano at people's arrival and helped planning.

Timeline

Barista

Arvo Coffee
11.2022 - Current

Bakery Assistant

Marvelous by Fred
08.2021 - 11.2021

Restaurant Waiter

St-Hubert
06.2021 - 08.2022

Barista

Rooster Coffee House
08.2020 - 03.2021

Restaurant Busser

La Casa du Spaghetti
04.2018 - 08.2020

No Degree - Film Studies

Cégep De Granby-Haute-Yamaska

High School Diploma -

École Secondaire L'Envolée

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Cédric Brouillette