Cecilia Tacuba-Trejo
Pittsburg
Summary
Reliable bilingual Executive Assistant with strong background managing document filing systems. Proven ability in organizing and categorizing paper-based and digital records for easy retrieval. Committed to providing excellent customer service and works well in both individual and team-based environments. Trust worthy and Professional with strong background in executive support, adept at managing complex schedules, coordinating meetings, and handling confidential information. Highly skilled in communication, organization, and problem-solving, ensuring seamless office operations. Focused on team collaboration and achieving results, adapting flexibly to changing needs and priorities. Dependable and resourceful, consistently delivering quality outcomes.
Overview
14
14
years of professional experience
Work History
Police Records Clerk
Pittsburg Police Department
02.2024 - Current
- Enhanced data accuracy through meticulous entry, proofreading, and cross-referencing of police reports
- Maintaining strict confidentiality standards with sensitive information in compliance with federal and state regulations
- Maintaining public confidentiality when requesting reports and documents that do not pertain to them
- Provide exceptional customer service while assisting walk-in visitors with inquiries regarding police records and services
- Conducting monthly validations to stay compliant and up to date on all documents
- Inputting all report information in the RMS system along with scanning all reports in Laserfische
- Helping Police Officers, Sergeants and other Police Department Personnel with reports, information and translations with reports, documents and calls as needed
- Processing vehicle releases, repossessed vehicle vouchers and record release forms
Executive Administrative Assistant
Antioch Toyota Auto Center
11.2020 - 06.2022
- Presidents Executive Assistant overseeing the top six Dealership’s in Antioch California, along with supporting other members of the executive team
- Maintained confidentiality when handling sensitive information, protecting company interests and employee privacy
- Handled administrative tasks such as expense report processing and invoice reconciliation efficiently; allowing executives to focus on high-priority responsibilities without distraction
- Drafted professional correspondence on behalf of executives, fostering strong relationships with clients and partners
- Enhanced communication between the sales team, service team, parts team and business office for a better work environment and collaboration as a team
- Responded to emails and other correspondence to facilitate communication and enhance business processes
- Handled scheduling for executive's calendar and prepared meeting agenda and materials
- Maintained the President and CEO’s calendar- planned and schedule meetings, conferences, and travel
- Maintained payables for all six dealerships along with five personal properties for the President
- Supported human resources initiatives by coordinating interviews and assisting with new hire orientations
Operations Policy Executive Assistant
Land Home Financial Services
12.2014 - 03.2019
- Executive Assistant to the Vice President of both Retail and Wholesale
- Handled confidential and sensitive information with discretion and tact
- Maintained relations with Mortgage Insurance companies and lenders for both Retail and Wholesale
- Supported the firm’s senior partner research legal documents to stay compliant
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time
- Served as a liaison between departments to facilitate effective communication throughout the company
- Answered high volume of phone calls and email inquiries
- Handled appraisals and FHA Case Transfer requests
- First point of contact for FEMA and Natural Disaster updates
Front Desk Shift Manager
Contra Costa Chiropractic
11.2012 - 11.2014
- Afternoon shift manager in charge of helping three chiropractors
- Enhanced customer satisfaction by efficiently managing front desk operations and addressing guest concerns promptly
- Streamlined check-in and check-out processes for improved guest experience and reduced wait times
- Managed variable calendars for chiropractors along with keeping track of inventory
- Verified insurance coverage for all patients along with billing medical insurances
- In charge of bank deposits and safe
Administrative Assistant / Manager
Interamericana Unlimited
10.2012 - 11.2014
- Administrative Assistant to the President and Vice President while running the front office
- Managed executive calendars to strategically coordinate meetings and appointments
- First point of contact for all employees and clients
- Conducted client interviews to collect data for the preparation of applications for various immigration procedures, including Permanent Residence, Naturalization and Consular Immigrant Visa Processing
- Prepared application packets for final review and filing
- Interviewed clients for the preparation of income tax returns
- Carried the Income Tax Return preparation process from draft to final filing version under the supervision of the licensed tax preparer
Legal Administrative Assistant
Lincoln Law LLC
05.2011 - 07.2012
- Supported multiple attorneys simultaneously by efficiently prioritizing tasks according to urgency or deadline requirements
- Managed day-to-day office tasks along with providing excellent customer service to all clients
- Managed general clerical needs such as opening and closing files, scanning sheets and faxing documents
- Conducted client interviews to collect data for the preparation of applications for bankruptcy procedures
- Prepared application packets for final review and filing
Skills
- Executive Assistant with seven years of experience optimizing efficiency, productivity, and service to Owners and CEO’s
- Serve as an effective gatekeeper; prepare well-researched and accurate documents; manage multiple busy calendars; and efficiently handles daily office tasks
- Proficient user of MS Office (Word, Excel, PowerPoint and Outlook) Along with RMS, Laserfische and Peregrine
- Knowledgeable in Accounting, Payables, Payroll and Quick Books
- Bilingual in both English and Spanish written and oral communications
Timeline
Police Records Clerk
Pittsburg Police Department
02.2024 - Current
Executive Administrative Assistant
Antioch Toyota Auto Center
11.2020 - 06.2022
Operations Policy Executive Assistant
Land Home Financial Services
12.2014 - 03.2019
Front Desk Shift Manager
Contra Costa Chiropractic
11.2012 - 11.2014
Administrative Assistant / Manager
Interamericana Unlimited
10.2012 - 11.2014
Legal Administrative Assistant
Lincoln Law LLC
05.2011 - 07.2012
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