Cecilia Silva Salgado
El Cajon,CA
Summary
Experienced Medical Records Director versed in scanning, arranging, and filing medical records in master file systems and individual patient vaults. Highly organized, efficient, and detail-oriented team player with a systematic approach. Healthcare professional with a strong foundation in medical documentation and patient record management. Known for reliability and adaptability in dynamic healthcare environments. Adept in data entry, coding, and compliance, while fostering a collaborative team atmosphere.
Overview
6
6
years of professional experience
Work History
Medical Records Director
Grossmont Post Acute Care
12.2022 - Current
- Reviewed charts and flagged incomplete or inaccurate information.
- Created new medical records and retrieved existing medical records by gathering appropriate record folders and contents and assigning and recording new record numbers.
- Maintained patient confidence by keeping patient records information confidential.
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Uploaded physician progress notes, history, and physicals into electronic medical records.
- Maintained relationships with medical providers, suppliers, and reporters.
- Developed educational materials for staff on proper medical record documentation, enhancing overall accuracy and quality of patient records.
- Reduced errors in documentation by establishing strict quality control measures and conducting regular audits of medical records.
- Assisted in training new staff on medical record processing and filing procedures.
Spanish Teacher
Language Door
08.2021 - 07.2023
- Developed and wrote curricula in both Spanish and English, often sharing curriculum with other teachers.
- Conducted foreign language exams to determine fluency and comprehension.
- Spoke to students in non-native language to challenge students and introduce students to non-native speaking environments.
- Produced engaging lesson plans and activities to help students master learning objectives.
- Developed and implemented behavior management plans to address student issues.
- Monitored student participation and provided feedback to foster a supportive learning environment.
- Used written exercises to test and develop reading and writing foreign languages.
- Evaluated student performance using various assessment tools, providing constructive feedback, and working closely with struggling learners to improve outcomes.
- Promoted a positive classroom environment by fostering open communication between students and addressing any conflicts or concerns promptly.
- Fostered supportive learning environment, encouraging students to practice Spanish through conversation clubs.
- Adapted teaching methods and materials to meet needs of students with learning differences, ensuring equitable access to language learning.
- Boosted students' confidence in speaking Spanish, conducting small group and one-on-one speaking sessions.
- Improved learning outcomes with development of comprehensive lesson plans tailored to diverse learning styles.
- Created and maintained safe and orderly classroom environment conducive to learning.
- Monitored student progress and provided feedback to both students and parents.
- Promoted culture of inclusion, respect and collaboration in classroom.
Manager
99 Cents Only
10.2021 - 11.2022
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Developed and maintained relationships with customers and suppliers through account development.
- Managed and motivated employees to be productive and engaged in work.
- Facilitated communication between departments to streamline medical record retrieval processes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
Cashier
Big Lots
08.2020 - 04.2021
- Operated cash register and processed customer transactions efficiently.
- Managed cash drawer and balanced funds at start and end of shifts.
- Assisted customers in locating products and provided product information.
- Maintained cleanliness and organization of checkout area and store displays.
- Followed company policies for handling returns, exchanges, and refunds effectively.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Processed and verified payment transactions, maintaining accuracy in cash handling procedures.
- Collaborated with team members to maintain a welcoming shopping environment for patrons.
- Followed safety and sanitation protocols to uphold store compliance standards effectively.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
Bachelor Of Applied Arts And Science - Spanish
San Diego State University
San Diego, CA06.2021
Associates - Spanish
Grossmont College
El Cajon, CA05.2019
High School Diploma -
El Cajon Valley High School
El Cajon, CA06.2015
Skills
- Medical records retrieval
- Positive interactions
- Electronic health records management
- Records audits
- Database management
- Medical records maintenance
- Medical office administration
- HIPAA expert
- Effective communication
- Attention to detail
- Conflict resolution
- Team collaboration
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
ASL
Limited Working
Timeline
Medical Records Director
Grossmont Post Acute Care
12.2022 - Current
Manager
99 Cents Only
10.2021 - 11.2022
Spanish Teacher
Language Door
08.2021 - 07.2023
Cashier
Big Lots
08.2020 - 04.2021
Bachelor Of Applied Arts And Science - Spanish
San Diego State University
Associates - Spanish
Grossmont College
High School Diploma -
El Cajon Valley High School