Cecilia Ramirez
J.P. Morgan Chase Bank
San Marcos
1
Language
21
years of professional experience
Results-driven individual with excellent communication, organizational, and leadership skills, seeking a position to gain more experience and new skills in a new field.
Work History
Licensed Relationship Banker
7 Years 7 Months- Analyzed clients' financial needs to provide tailored banking solutions and services.
- Cultivated strong client relationships to enhance customer satisfaction and loyalty.
- Executed financial transactions accurately while ensuring compliance with bank policies.
- Mentored junior bankers on product offerings and client engagement strategies.
Fligh Attendant
3 Months- Instructed passengers on safety protocols and emergency procedures during pre-flight briefings.
- Delivered exceptional customer service in high-pressure environments, ensuring passenger comfort and safety.
- Resolved passenger inquiries and concerns promptly, enhancing overall flight experience and satisfaction.
- Collaborated with cabin crew to maintain operational efficiency and effective communication throughout flights.
4th Key Carrier (Front end manager)
12 Years 3 Months- Managed customer service booth, ensuring prompt assistance and resolution of inquiries.
- Assisting with cashier schedules, securing register cash boxes, new ad changes.
- Addressed consumer and employee issues, fostering a positive environment.
- Supported office operations by managing paperwork and organizing files.
- Office duties.
Education
High School Diploma
Skills
Financial analysis
Credit analysis
Cash flow management
Client relationship building
Customer service expertise
Bilingual communication
Able to adapt to new work environments.
Languages
Spanish
Native or Bilingual
Timeline
Licensed Relationship Banker
J.P. Morgan Chase Bank
02.2019 - CurrentRead More
Fligh Attendant
Southwest Airlines, SWA
03.2018 - 06.2018Read More
4th Key Carrier (Front end manager)
Stater Bros. Markets
11.2005 - 02.2018Read More
San Marcos High School
High School Diploma
Read More