Cecilia Lande
Upland
Summary
Customer service professional with extensive experience in food and beverage sectors, including roles as a barista and wine tasting associate. Certified in food safety and alcohol service, ensuring compliance with industry standards. Actively pursuing part-time opportunities in hospitality while completing graduate studies.
Overview
10
10
years of professional experience
Work History
Tasting Room Associate
Conway Family Wines
Santa Barbara
08.2019 - 08.2023
- Enhanced customer experiences by delivering fun, educational information on locally sourced wines.
- Managed inventory and monitored stock levels to ensure timely reordering.
- Processed customer transactions using point-of-sale systems.
Lead Medical Assistant
Alta Orthopaedics
06.2020 - 03.2023
- Supervised daily operations of medical assistants to ensure effective patient care.
- Coordinated patient scheduling and managed appointment flow efficiently.
- Assisted physicians during examinations and procedures, ensuring safety protocols.
Assistant Head Grader
UCSB Sociology Dept.
05.2017 - 03.2020
- Undergraduate teaching assistant for UCSB's Sociology of Human Sexuality course.
- Graded exams and facilitated TA team collaboration.
- Lead exam review and tutoring sessions for students.
Camp Counselor
YMCA Camp Cory
Penn Yan
06.2014 - 08.2016
- Supervised children aged five to fifteen during eight-week overnight camp program.
- Provided care and support for campers, ensuring safety and engagement throughout activities.
- Instructed sailing classes, enhancing campers' skills and confidence on the water.
Barista
Gloria Jeans Coffee
Bridgewater
11.2013 - 12.2015
- Prepared and served high-quality coffee beverages to customers.
- Maintained cleanliness and organization of workstations and equipment.
Education
Master of Science - Physician Associate
Keck Graduate Institute
Claremont, CA12-2025
Biology BA -
University of California Santa Barbara
Santa Barbara, CA12.2019
Skills
- California Responsible Beverage Service certified, valid through 4/2026
- AAA California Food Handler certified, valid through 4/2026
- POS system operations
- Leadership and teamwork
- Exceptional cleanliness and quality standards
- BLS, ACLS, PALS certifications
Volunteer Experience
- STEMwise, Claremont CA, 03/2024: Introduced middle school students to the PA profession, demonstrated ultrasound, taught vital signs skills and basic anatomy
- Women's Free Homeless Clinic, Santa Barbara Street Medicine, 11/2021 - 11/2022: Provided free medical care directly to patients in public parks and through indoor, women-only clinics
- Emergency Department Volunteer at Cottage Hospital 12/2021 - 03/2022: Assisted ED staff with sanitization and COVID precautions, welcomed patients and visitors
Timeline
Lead Medical Assistant
Alta Orthopaedics
06.2020 - 03.2023
Tasting Room Associate
Conway Family Wines
08.2019 - 08.2023
Assistant Head Grader
UCSB Sociology Dept.
05.2017 - 03.2020
Camp Counselor
YMCA Camp Cory
06.2014 - 08.2016
Barista
Gloria Jeans Coffee
11.2013 - 12.2015
Master of Science - Physician Associate
Keck Graduate Institute
Biology BA -
University of California Santa Barbara