Summary
Overview
Work History
Education
Skills
Timeline
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Cecilia Jin

Stouffville

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

6
6
years of professional experience

Work History

Operations Manager

EI Experience
10.2021 - Current
  • Implemented budgetary monitoring techniques to improve corporate spending habits.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.
  • Partnered with vendors and suppliers to effectively manage and budget.
  • Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Created and completed personnel action forms for hires, terminations, title changes and terminations.

Operations Lead

4S Consulting Services
05.2021 - 10.2021
  • Oversee training department operations by coordinating, scheduling and following up on all training sessions
  • Perform quality control through monitoring classes, evaluating instructors and reviewing course content on consistent basis
  • Direct team members to ensure training programs are operating smoothly and efficiently
  • Maintain participants' database and and submit reports to the Ministry of Labour, Training and Skills Development
  • Develop, negotiate and review sales contracts


Sales & Operations Coordinator

Flato Developments
02.2020 - 05.2021
  • Coordinated sales operations and pre-launch events
  • Coordinated between internal and external agents to ensure efficiency
  • Maintained, updated and reviewed all inventory to track accurate records of purchases
  • Received, verified and approved invoices for co-op commission
  • Oversaw all incoming home sales deposit cheques and approved agent's commission invoices
  • Prepared amendments, warning letters and termination letters


Administrative Assistant

HomeLife Frontier Realty Inc
06.2017 - 02.2020
  • Addressed or resolved issues to satisfy clients and agents
  • Prepared sales offers and agreements
  • Used LoneWolf software to book and confirm appointments, record agent information
  • Used TREB's MLS system to upload and update real estate listings
  • Processed documentation for listings
  • Received invoices and verified invoices for processing

Education

Bachelor of Arts - Interdisciplinary Social Science

York University
Toronto, ON

Skills

  • Fluent in speaking and writing English, Fluent in speaking Mandarin
  • Proficient in MS Word, Excel & PowerPoint
  • Ability to learn new software and technology easily
  • Composure under high pressure and stressful environment
  • Ability to understand and relay critical information
  • Highly analytical and detail oriented

Timeline

Operations Manager

EI Experience
10.2021 - Current

Operations Lead

4S Consulting Services
05.2021 - 10.2021

Sales & Operations Coordinator

Flato Developments
02.2020 - 05.2021

Administrative Assistant

HomeLife Frontier Realty Inc
06.2017 - 02.2020

Bachelor of Arts - Interdisciplinary Social Science

York University

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Cecilia Jin