Cecilia Jin
Stouffville
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
6
6
years of professional experience
Work History
Operations Manager
EI Experience
10.2021 - Current
- Implemented budgetary monitoring techniques to improve corporate spending habits.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Partnered with vendors and suppliers to effectively manage and budget.
- Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Created and completed personnel action forms for hires, terminations, title changes and terminations.
Operations Lead
4S Consulting Services
05.2021 - 10.2021
- Oversee training department operations by coordinating, scheduling and following up on all training sessions
- Perform quality control through monitoring classes, evaluating instructors and reviewing course content on consistent basis
- Direct team members to ensure training programs are operating smoothly and efficiently
- Maintain participants' database and and submit reports to the Ministry of Labour, Training and Skills Development
- Develop, negotiate and review sales contracts
Sales & Operations Coordinator
Flato Developments
02.2020 - 05.2021
- Coordinated sales operations and pre-launch events
- Coordinated between internal and external agents to ensure efficiency
- Maintained, updated and reviewed all inventory to track accurate records of purchases
- Received, verified and approved invoices for co-op commission
- Oversaw all incoming home sales deposit cheques and approved agent's commission invoices
- Prepared amendments, warning letters and termination letters
Administrative Assistant
HomeLife Frontier Realty Inc
06.2017 - 02.2020
- Addressed or resolved issues to satisfy clients and agents
- Prepared sales offers and agreements
- Used LoneWolf software to book and confirm appointments, record agent information
- Used TREB's MLS system to upload and update real estate listings
- Processed documentation for listings
- Received invoices and verified invoices for processing
Education
Bachelor of Arts - Interdisciplinary Social Science
York University
Toronto, ONSkills
- Fluent in speaking and writing English, Fluent in speaking Mandarin
- Proficient in MS Word, Excel & PowerPoint
- Ability to learn new software and technology easily
- Composure under high pressure and stressful environment
- Ability to understand and relay critical information
- Highly analytical and detail oriented
Timeline
Operations Manager
EI Experience
10.2021 - Current
Operations Lead
4S Consulting Services
05.2021 - 10.2021
Sales & Operations Coordinator
Flato Developments
02.2020 - 05.2021
Administrative Assistant
HomeLife Frontier Realty Inc
06.2017 - 02.2020
Bachelor of Arts - Interdisciplinary Social Science
York University