Cecilia Hoang
Orange
Summary
Results-driven mortgage professional with extensive experience in managing loan pipelines and streamlining workflows. Known for effective collaboration with loan officers and addressing client inquiries to enhance satisfaction and ensure compliance.
Overview
19
19
years of professional experience
Work History
Senior Mortgage Processor
Sirius Financial & Realty
Westminster
06.2020 - Current
- Processed mortgage applications efficiently and accurately for diverse clients.
- Reviewed financial documents to ensure compliance with lending guidelines.
- Collaborated with loan officers to streamline application workflows and communication.
- Managed loan pipeline, tracking progress from application to closing.
- Communicated effectively with clients, addressing questions and providing updates.
- Utilized mortgage processing software to maintain organized client records and documentation.
- Resolved any discrepancies or issues that arose during the loan process.
- Reviewed and verified loan applications for accuracy, completeness, and compliance with underwriting guidelines.
Mortgage Loan Processor
Universal Money Market
Garden Grove
02.2016 - 05.2020
- Verified that all conditions of the loan have been met prior to disbursement of funds.
- Maintained accurate records in accordance with company policy and procedures.
- Discussed loan needs and financial histories with clients and conveyed information regarding application processes.
Mortgage Loan Processor
Nuquest Lending
Orange
01.2007 - 01.2016
- Assisted team members with training on software systems used for processing loans.
- Managed loan application pipeline by completing and submitting reports within allotted turn-around times.
- Obtained and verified clearance of underwriting conditions to prepare loan file for submission and approval.
- Interviewed loan applicants to obtain personal and financial data and assist in completing applications.
Education
Bachelor of Science - Finance
California State University, Fullerton
Fullerton, CA06-2003
Skills
- Mortgage processing and loan underwriting
- Compliance review
- Financial analysis
- Documentation management
- Client relationship management
Languages
Vietnamese
Professional
Timeline
Senior Mortgage Processor
Sirius Financial & Realty
06.2020 - Current
Mortgage Loan Processor
Universal Money Market
02.2016 - 05.2020
Mortgage Loan Processor
Nuquest Lending
01.2007 - 01.2016
Bachelor of Science - Finance
California State University, Fullerton