Cecilia Hernandez
La Mirada
Summary
Detail-oriented Executive Administrative Professional with 8+ years of experience supporting C-level teams, managing operations, and coordinating high-level communications in both corporate and nonprofit environments. Proven ability to thrive in fast-paced, remote-friendly roles requiring organization, discretion, and excellent interpersonal skills. Adept at managing calendars, team logistics, internal communications, and training programs. Passionate about improving processes, supporting leaders, and ensuring seamless execution of administrative tasks.
Overview
15
15
years of professional experience
Work History
Client Relations Administrator
Philip L. Liberatore, CPA & IRS Problem Solvers
Cerritos
02.2025 - Current
- Managed the daily calendar and scheduling for 40+ staff, ensuring effective time allocation and meeting coordination.
- Created and implemented administrative procedures for improved internal communication and task tracking.
- Provided exceptional client service, specializing in conflict resolution and appointment handling (in-person and virtual).
- Processed and tracked tax returns, generated weekly progress, and financial reports.
- Led administrative team training and onboarding processes for new hires.
Worship Director & Event Coordinator
Dream City Church
Long Beach
05.2022 - 03.2024
- Directed weekly services, overseeing all technical, creative, and production logistics.
- Coordinated large-scale events with city officials, and managed ministry budgets.
- Led communications between staff, volunteer teams, and community members.
- Scheduled and managed team members across departments, using remote collaboration tools.
Instructional Aide III
East Whittier City School District
Whittier
10.2014 - 02.2020
- Supported teachers in curriculum implementation and behavioral intervention.
- Managed all administrative tasks for the classroom, including data tracking and documentation.
- Prepared instructional materials, and organized daily lessons.
Customer Service Supervisor (Seasonal)
Skyline Security
Downey
06.2015 - 09.2015
- Oversaw evening call center operations, and resolved escalated customer concerns.
- Managed employee schedules and performance reviews.
- Supported HR in candidate interviews, and facilitated onboarding and phone etiquette training.
Paraprofessional
Oralingua School for the Hearing Impaired
Whittier
07.2010 - 03.2013
- Conducted daily cochlear implant and hearing aid checks.
- Assisted in speech therapy and behavioral support.
- Handled administrative office duties, and translated written communications for families.
Education
Bachelor of Arts - Communication Studies
Biola University
La Mirada, CA12-2025
Skills
- Executive Support & Calendar Management
- Remote Team Coordination & Communication
- Bilingual Communication (English/Spanish)
- Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
- Digital Tools: Zoom, Canva, ProPresenter, Google Workspace
- Event & Project Coordination
- Staff Training & Onboarding
- Conflict Resolution & Client Relations
Timeline
Client Relations Administrator
Philip L. Liberatore, CPA & IRS Problem Solvers
02.2025 - Current
Worship Director & Event Coordinator
Dream City Church
05.2022 - 03.2024
Customer Service Supervisor (Seasonal)
Skyline Security
06.2015 - 09.2015
Instructional Aide III
East Whittier City School District
10.2014 - 02.2020
Paraprofessional
Oralingua School for the Hearing Impaired
07.2010 - 03.2013
Bachelor of Arts - Communication Studies
Biola University
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